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Update muting-rules-suppress-notifications.mdx
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Updating label change and explanation to muting rules
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meda123 authored Oct 4, 2024
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Expand Up @@ -73,15 +73,14 @@ Rules can have one of the following statuses:
Go to <DNT>**[one.newrelic.com > All capabilities](https://one.newrelic.com/all-capabilities) > Alerts > Muting rules**</DNT>: You can create complex muting rules to target a small or large set of unwanted notifications.
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## How to suppress notifications [#notify]
## Notification options for muting rules [#notify]

If a mute rule is active, for example, planned maintenance, you won't receive notifications when an incident is triggered.
When a muting rule is active, and an incident is opened, a user will not receive a notification. You can configure the behavior for notifications when a muting rule is inactive with the two settings below:

When the mute rule is no longer active, you've these options:
* <DNT>**Notify**</DNT>: If there’s an ongoing incident after the muting rule window ends, you will be notified. This works by closing the existing, muted incident, and if the threshold is still being violated, a new incident will open in a non-muted state, triggering a notification. We recommend keeping this default setting.

* <DNT>**Close ongoing incidents**</DNT>: This means that if an incident is triggered or still open right after the mute rule has expired or been disabled, you'll receive a notification. We recommend that you keep this default setting.
* <DNT>**Suppress notification:**</DNT>: If there’s an ongoing incident after the muting rule window ends, you will <DNT>**not**</DNT> be notified. This works by leaving the existing, muted incident open past the muting rule window end timestamp.

* <DNT>**Continue ongoing incidents**</DNT>: This means that if an incident that started during a muting window continues after the muting rule becomes inactive, you will not be notified.

<img
title="How to suppress notifications"
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