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Merge pull request #152 from patrykgruszka/DPMMA-2095_point-leagues
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Point groups
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RCheesley authored Jul 27, 2023
2 parents 1ac2bd8 + 06457fa commit 6e635cc
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2 changes: 2 additions & 0 deletions .github/styles/Mautic/FeatureList.yml
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Expand Up @@ -45,6 +45,8 @@ swap:
point actions: Point Actions
point triggers: Point Triggers
points: Points
group: Group
groups: Groups
plugin: Plugin
plugins: Plugins
report: Report
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4 changes: 3 additions & 1 deletion docs/campaigns/campaign_builder.rst
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Expand Up @@ -58,7 +58,7 @@ The actions that Mautic offers in a Campaign include:
* - **Add Company action**
- Associates a Contact with a Company and sets the Company as the primary Company for the Contact.
* - **Adjust Contact Points**
- Adds or subtracts Points from the Contact’s Point total.
- Adds or subtracts Points from the Contact’s Point total or Group.
* - **Change Campaigns**
- Removes a Contact from the existing Campaign, moves them into another Campaign, restarts the current Campaign or a combination of these. You must remove a Contact from a Campaign before restarting the Campaign.
* - **Change Contact's Stage**
Expand Down Expand Up @@ -205,6 +205,8 @@ Here are the different conditions that Mautic offers in the Campaign Builder:
- Checks if the Contact is a member of selected Segments.
* - **Contact Tags**
- Checks if specified Tags are on the Contact record.
* - **Contact points**
- Checks if the Contact has a certain number of Points or a Group score.
* - **Form field value**
- Checks if values submitted for a selected field on a selected Form matches specified criteria.
* - **Has active notification**
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1 change: 1 addition & 0 deletions docs/index.rst
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Expand Up @@ -180,6 +180,7 @@ There are different types of documentation available to help you navigate your w

points/points
points/points_troubleshooting
points/point_groups

.. toctree::
:maxdepth: 2
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93 changes: 93 additions & 0 deletions docs/points/point_groups.rst
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.. vale off
Point Groups
#############

.. vale on
Point Groups is a feature that allows users to categorize the score of their Contacts. By setting up Point Groups, users can assign a specific number of Points to each action taken by a Contact, such as opening an Email, visiting a Landing page, or downloading an Asset.

Managing Point Groups
======================
To access the currently defined Point Groups in Mautic, navigate to the Points Menu and click the "Manage Groups" link. To create a new Group, simply click the "New" button.

.. image:: images/new-group.png
:width: 600
:alt: Screenshot of the create a new Group interface

Enter a name and a description for the Group and click the "Save & Close" button to create the Group.

Point Groups usage
===================

Point actions
-------------
You can change Contact's Points within a Points Group by using Points Actions.

.. image:: images/point-action-with-group.png
:width: 600
:alt: Screenshot of Points action with Group

Point triggers
--------------
You can use Point triggers based on Point Groups to automatically trigger specific events within the system.

.. image:: images/point-trigger-with-group.png
:width: 600
:alt: Screenshot of Points trigger with Group

Campaign condition
------------------
You can use a condition based on Group Contact score in a Campaign.

.. image:: images/campaign-point-condition-with-group.png
:width: 600
:alt: Screenshot of Points trigger with Group

Campaign action
---------------
You can use a Campaign action to increase or decrease the Group Contact score.

.. image:: images/campaign-point-action-with-group.png
:width: 600
:alt: Screenshot of Campaign Point action with Group

Form action
---------------
You can use a Form action to increase or decrease the Group Contact score.

.. image:: images/form-action-with-point-group.png
:width: 600
:alt: Screenshot of Form Adjust contact's points action with Group

Segment filters
---------------
Each Point Group adds a new filter that can be used to configurate the Segment.

.. image:: images/segment-group-filter.png
:width: 600
:alt: Screenshot of Segment Group filter

.. image:: images/segment-group-filter-element.png
:width: 600
:alt: Screenshot of Segment Group filter element

Contact details
---------------
You can display Point Groups in the Contact details.

.. image:: images/contact-group-points.png
:width: 600
:alt: Screenshot of Contact Details with Group Points

Group Report
-------------
You can generate a Report that contains information about Contact Point Groups.

.. image:: images/group-report.png
:width: 600
:alt: Screenshot of Group Report

Webhooks
--------
Changing the Contact Group Points will not trigger the Contact Points Changed Event Webhook
1 change: 1 addition & 0 deletions docs/reports/reports.rst
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Expand Up @@ -60,6 +60,7 @@ The **Details** tab on a Report contains the same options across all Reports and
* Segment Membership
* Do Not Contact
* UTM Codes
* Group score

7. :doc:`Companies</companies/companies_overview>`

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