If we are in a production environment, send an email to the dev team …

…instead of creating a support ticket
beyondessential · Oct 18, 2024 · eda57bd · eda57bd
1 parent 3dcd3d5
commit eda57bd
Show file tree

Hide file tree

Showing 2 changed files with 25 additions and 4 deletions.
diff --git a/packages/central-server/src/utilities/createSupportTicket.js b/packages/central-server/src/utilities/createSupportTicket.js
@@ -2,14 +2,31 @@
  * Tupaia
  * Copyright (c) 2017 - 2024 Beyond Essential Systems Pty Ltd
  */
-import { fetchWithTimeout, requireEnv } from '@tupaia/utils';
+import { fetchWithTimeout, getIsProductionEnvironment, requireEnv } from '@tupaia/utils';
+import { sendEmail } from '@tupaia/server-utils';
+
+const emailInternally = async (subject, message) => {
+  const sendTo = requireEnv('DEV_EMAIL_ADDRESS');
+  return sendEmail(sendTo, {
+    subject,
+    templateName: 'generic',
+    templateContext: {
+      userName: 'Tupaia Admin',
+      message,
+    },
+  });
+};
 
 export const createSupportTicket = async (subject, message) => {
-  try {
-    // If ZENDESK_NOTIFICATIONS_DISABLE is set to true, do not create a support ticket
+  // If ZENDESK_NOTIFICATIONS_DISABLE is set to true, do not create a support ticket
+  if (process.env.ZENDESK_NOTIFICATIONS_DISABLE === 'true') return;
 
-    if (process.env.ZENDESK_NOTIFICATIONS_DISABLE === 'true') return;
+  // If we are in a production environment, send an email to the dev team instead of creating a support ticket
+  if (getIsProductionEnvironment()) {
+    return emailInternally();
+  }
 
+  try {
     const zendeskApi = requireEnv('ZENDESK_API_URL');
     const apiToken = requireEnv('ZENDESK_API_TOKEN');
     const email = requireEnv('ZENDESK_EMAIL');

diff --git a/packages/server-utils/src/email/templates/content/generic.html b/packages/server-utils/src/email/templates/content/generic.html
@@ -0,0 +1,4 @@
+<div>
+  <p>Hi {{userName}},</p>
+  <p>{{message}}</p>
+</div>