tap-zendesk

Tap for Zendesk

Installation

1. Create and activate a virtualenv
2. pip install -e '.[dev]'

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Authentication

Using OAuth

OAuth is the default authentication method for tap-zendesk. To use OAuth, you will need to fetch an access_token from a configured Zendesk integration. See https://support.zendesk.com/hc/en-us/articles/203663836 for more details on how to integrate your application with Zendesk.

config.json

{
  "access_token": "AVERYLONGOAUTHTOKEN",
  "subdomain": "acme",
  "start_date": "2000-01-01T00:00:00Z",
  "request_timeout": 300
}

• request_timeout (integer, 300): It is the time for which request should wait to get response. It is an optional parameter and default request_timeout is 300 seconds.

Using API Tokens

For a simplified, but less granular setup, you can use the API Token authentication which can be generated from the Zendesk Admin page. See https://support.zendesk.com/hc/en-us/articles/226022787-Generating-a-new-API-token- for more details about generating an API Token. You'll then be able to use the admins's email and the generated api_token to authenticate.

config.json

{
  "email": "[email protected]",
  "api_token": "THISISAVERYLONGTOKEN",
  "subdomain": "acme",
  "start_date": "2000-01-01T00:00:00Z",
  "request_timeout": 300
}

• request_timeout (integer, 300):It is the time for which request should wait to get response. It is an optional parameter and default request_timeout is 300 seconds.

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