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SeatSeer

Watch the video

SeatSeer is created by Bryan Kwok and Lee Jae Ho.

To read our codebase, here!

Mobile App Built for Orbital 2021

1. Introduction

Deployed Mobile Application

Poster

Link to our mobile application: https://exp.host/@seatseer/seatseer

Please try our application on Android, as iOS does not allow deployment unless an explicit approval is given by Apple. We have performed our demo locally on iOS to show how it might look on the platform.

(NOTE: Please contact us via email at [email protected] prior to testing our app. Our application is currently deployed on AWS using an “educate account”, which shuts down services every 4 hours.)

Motivation

Do you feel frustrated walking around an area looking for seats to study or chill, only to realise that there is no free space? Many students in NUS experience this problem when wanting to study at the relatively more popular areas on campus such as U-Town or Central Library.

Not only does this waste precious time spent on searching and transportation, it also poses a potential problem for crowd control in certain areas in the university as there will be more people than seats able to accommodate them. This issue is even more important to address in this day and age due to the COVID-19 pandemic, where everyone has to play their part in practicing social distancing and limiting the density of people in an area to prevent the spread of the virus.

Vision

We aim to make the seat-finding process in NUS quick and efficient through a mobile app and pressure sensors.

Value Proposition

Seek. Select. Sit.

Inspired by the SAF medical corps motto, “To seek, To save, To serve”, SeatSeer is devoted to the mission of saving people from the trouble of finding a seat. We do not merely provide occupancy information like Carpark Availability services. SeatSeer goes one step further; we give the user a bird’s eye view of seats everywhere. Want to know the hottest seats in demand? Or how about a seat forecast? All this data is within your grasp with SeatSeer. Interact with your public spaces by writing comments and giving ratings. SeatSeer will provide you with the best sitting experience.

2. User Stories

Our target audience is NUS students who is interested in finding a seat

As a student in NUS, ...

Priority I want to be able to ... So that I can ...
* * * Have a comprehensive view of the whole school in terms of crowdedness level Easily decide on where to go to avoid a crowd
* * * Know the school better by finding conducive places for study, as a freshman who missed out on a physical orientation due to COVID-19 situation Better make use of school facilities and feel at home at NUS
* * Be able to predict which part of the school at what time will be crowded, as a person who lives far from school Know where and when is the best time to reach school and do not waste my trip
* * Know which among the list of favorite places for study has vacancies Quickly make an informed choice
* * Receive good recommendations on other places to visit, as a person tired of the same old venues of study Expand my list of favorite places of study
* * * Have a list of recommended seats closest to my GPS location Find out which among the nearby seats to choose
* * Identify all seats that pass my criteria of suitability, such as the availability of electric plugs, the presence of air-conditioning, and a degree of quietness Avoid the hassle of trial and error and find the most conducive studying environment
* * Be notified immediately for a vacancy for a certain place where I love to study at but cannot find an available seat Do not have to physically check for vacancies every now and then
* Interact with the public space by reading and writing comments and ratings about it Share and communicate with people the perks and inconveniences of the venue

High priority > Must Have: * * *

Medium priority > Should Have: * *

Low priority > Good to Have: *

_Note: all the low priority features (features that we deem non vital for normal use of the application), will be mentioned in the section 3.2 Possible Future Implementations

3. Components

3.1 Features

The frontend of our mobile application is made up of these main components:

  • Home tab
  • Search tab
  • Notification tab
  • Settings

Home tab

Below is the mock-up of our home tab.

Home tab

Search tab

Below shows search results by your current location.

Location search

Below shows in-depth information about each room.

Panel information

Below shows rooms registered as Favorites.

Favorites tab

Below shows search results by text and filter queries.

Text search

Notification tab

Below shows our Notification tab.

Notification tab

Settings

Below shows our Settings.

Settings

Our app allows for dark mode as well.

Dark mode

We have created 'feedback' and 'Report a fault' forms for our users.

Feedback

Report a fault

There are account control features like update email, and delete account as well.

Update email

Delete account

3.2 Possible Future Implementations

Sensor

For the hardware design of the sensors, we referred to 2 papers that have explored the topic of detecting seat vacancy.

To address the possibility of students removing the sensors, we refer to a project done by 5 undergraduates at University College London (UCL). This project focused on using infrared sensors attached to ceilings instead of the standard pressure plates on chairs. Such a solution also has other benefits such as protecting user privacy as it acts as an alternative to using surveillance cameras.

Sensor hardware

Sensor diagram

Signals were sent over WiFi to a cloud server via a RESTful API. However, a downside to this is that it cannot be applied to open areas without ceilings.

To address the issue of detecting “choped” seats, we refer to a study done by researchers at Singapore Management University (SMU). They explored utilised capacitive sensors attached to the underside of a table to detect seat hogging.

Capacitive sensors

A person occupying a seat has capacitance that overlaps with that of a book and a laptop’s capacitance range. The higher variance in signal for a person occupying a seat as compared to an object allows human occupancy to be differentiated.

Performance graph

This could be applied to our project where if someone leaves a seat unoccupied with their items still at their seat, the sensor could update every 1 minute to check the seat’s status.

4. Architecture

4.1 Site Map

The diagram below shows the various screens in the app, and how a user might go about navigating from one to another.

User logged out

User logged in

4.2 Activity Diagram

The diagram below shows how a SeatSeer user might interact with the app’s features and interface.

Activity Diagram

4.3 Program Flowchart

Program flowchart

Tech Stack

  • React Native
  • Java
  • Firebase
  • Expo
  • AWS EC2
  • MongoDB Atlas
  • Apache Zookeeper
  • Apache Kafka
  • ElasticSearch
  • Kibana
  • Monstache

Expo

Expo-CLI with managed workflow was used with yarn as the package manager. To run the app locally while developing, we ran the ‘expo start’ command in the root of the project directory. The Expo Go app was used to run the app, allowing quick and easy testing to view how changes in code affect UI appearance and functionality.

Firebase

We used Firebase as a data store for all user-related information, such as authentication, account information, and preferences like notifications, favorites, and dark mode.

A Firebase project and web application was created. Configuration of the web application is obtained and the app is initialized in the project. All configuration details are stored as secrets using a .env file inside the project directory. Firebase contains a suite of services that are useful to our app such as authentication and realtime database.

ElasticSearch

ElasticSearch is an excellent search engine tool which can efficiently sieve out relevant results from a pool of data. Thus, it handles all queries from the Search tab.

To run an ElasticSearch cluster, we created 2 instances of EC2 in AWS. Since ElasticSearch is a very heavy application, many settings had to be adjusted for it to run in t2.micro instance, such as increasing maximum file descriptor, heap size, virtual memory, and disabling swapping. Configuration file and network settings were also set for the proper cluster to form up.

Kibana

To visualize data input into ElasticSearch, we downloaded Kibana into another EC2 instance. We mainly used the Developer Tools in Kibana to monitor ElasticSearch activities.

MongoDB

We used MongoDB as a primary data store for all seat-related information. This is because when Elasticsearch finds itself splitting and reforming the cluster, writes can get lost and thus it is not a good pick as a main database.

We used MongoDB Atlas, which is a free cloud database. Upon creation of a database, the Saas Atlas service will automatically create 3 nodes as a server. We have white-listed the IP addresses of some EC2 instances we created, so that they can gain access to our MongoDB.

It was crucial that seat-related information remain in sync between ElasticSearch and MongoDB. Thus, we used Monstache as a tool to handle real-time data synchronization between these two databases.

Apache Kafka

Kafka is an open-source event streaming platform. It is the backbone of our application, as it is an excellent tool for storing and relaying information from one party to another, acting like an expressway connecting almost all APIs.

To run a Kafka cluster, we created 3 instances of EC2 in AWS, in which we downloaded Apache Kafka, as well as Apache Zookeeper. First, configurations and network settings must be set for Zookeeper such that each EC2 instance will act as a node in the cluster. Then, configurations such as heap size for Kafka must be adjusted in order for it to successfully operate in the t2.micro instance, which is the only available free-tier virtual machine for AWS. Once Zookeepers are successfully running, Kafka can be run.

Kafka stores streams of data as separate topics, which are useful ways of categorizing information. It follows a pub-sub model, whereby some APIs will publish event messages to topics and others will subscribe to those topics.

Search service API

This program handles all search queries made to ElasticSearch. These queries can be geo-search, text search, filter search, or simply bulk searches by IDs. When handling requests by the user to display or change their own list of favorites, it liaises with the User service API.

We used Query DSL format to communicate user queries into ElasticSearch. For example, location search will make use of the geo-point data in individual rooms to retrieve the most relevant data.

Notifications manager API

This is a Java program that manages all notifications to be sent to users. It subscribes to 2 topics in Kafka: vacancy updates made by Sensor service API and notifications updates made by Notifications service API.

The program stores information about users and seats using Object-Oriented Programming. Any state change will check whether notification conditions are met or unmet. It also inserts notifications in the priority queue to keep track of the expiry time.

It will round up all notifications in a JSON array to be sent to the Expo host in bulk. The Expo token for users will be stored in individual JSON objects inside the array, which will be used by the Expo host to send the notification to the correct person.

Future development plans

We regretfully have yet to implement the Home tab feature, along with the back-end to support it. These will involve Apache Spark to mount Machine Learning algorithms and batch process data streaming from Kafka, and Cassandra to handle recommendations generated.

4.4 Data Management

The diagrams below show how SeatSeer manages user and seat data in JSON format.

Data Management

5. System Testing

5.1 Quality Assurance

Frontend Testing

Frontend Testing

We ran automated test cases on an Android device using TestProject. We created a detailed list of test cases for Regression Testing and selected a few major cases that will become the backbone of our app functionality to be part of Smoke Testing.

TestProject was ideal for running automated test cases. It records user activities as a list of commands, which can be replicated as a test case sequence to be conducted in an automated fashion. It can also produce test cases involving finger movements on the screen like scrolling and shifting, which is crucial for mobile app UI testing. Finally, it allows test cases to be run under certain specified conditions by reading screen components.

Backend Testing

Backend Testing

We ran automated test cases for back-end endpoints by sending HTTP requests using Postman. There are three notable endpoints, which are ElasticSearch, Firebase, and Kafka Rest API.

For ElasticSearch, the requests are made to “http://:9200/seats/”. Port number is 9200. We can specify an index which is “seats”, and type which is “seat”. We can also specify meta fields like “_search” and “_update”.

For Firebase, the requests are made to “http://.firebasedatabase.app/”. This directs us to the JSON file. Path can be further specified by adding keys to the URL. Notable keys are “favorites” and “notifications”, as well as encrypted user IDs that were generated by Firebase when the user set up an account.

For Kafka Rest API, the requests are made to “http://:8082/topics/”. Port number is 8082. “topics” allow us to gain access to all existing topics in the Kafka cluster. We specified the header as "Content-Type: application/vnd.kafka.json.v2+json" in our POST request.

5.2 User Testing

We had the privilege of having 9 experienced developers giving us two rounds of feedback. We sincerely appreciate their help which has been instrumental in strengthening our product.

In this section, we will give a summary of the feedback received, and how we incorporated them in our application.

Search Tab

  1. Comments on bug-related issues include...
    • When the “report a faulty seat” button is pressed from the seat information page
    • Seat rating should not show long float value
    • Some parts are not displayed properly in Dark Mode
  2. Comments on the UI include...
    • Font size of seat reviews is too small
    • Minimum seat rating slider should allow decimal value
    • Display the list of features of each seat under seat information so that users can know what location has what features associated with it
    • Have more variety of features like individual seating, group seating, nature view, city view, and near to MRT

Settings

  1. Comments on bug-related issues include...
    • Empty form submission should not be allowed
  2. Comments on the UI include...
    • Forms can be in-app, rather than a web page
    • Hint tests are not clear for Update Email page what each input field is meant to be
    • There is a typo for the invalid password error alert
    • Titles of the few pages are not displayed nicely
    • A loading screen/notification box needed to inform users of the loading after confirming updating email

System Testing

  1. Scale up the dataset and check if the system is able to handle the large dataset.
  2. Deal with loopholes such as non-existent location, non-local location, or empty review. Decide on how to handle and display such cases.

We also scaled up our dataset size to 1873, and were happy to observe that our system could handle these data with ease. For now, if the registered room has a non-existent location (i.e. the latitude and longitude values are absent or invalid), we will not display the location on the map. Non-local locations will be displayed nonetheless. Empty reviews are not possible as it is mandatory to fill up at least a rating before submitting a review.

6. Acknowledgements

We would like to first thank our mentor, Grant Lee, for his guidance throughout our project.

We would also like to thank 8 of our peers for giving us good quality feedback and areas to improve on our product.

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