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Merge pull request #12332 from CLYVR/patch-27
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Update Set-CsCallQueue.md
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mkbond007 authored Nov 4, 2024
2 parents 1f1d5c9 + 69c6236 commit 6f9253e
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23 changes: 22 additions & 1 deletion teams/teams-ps/teams/New-CsAutoAttendant.md
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Expand Up @@ -18,7 +18,7 @@ Use the New-CsAutoAttendant cmdlet to create a new Auto Attendant (AA).
## SYNTAX

```powershell
New-CsAutoAttendant -Name <String> -LanguageId <String> -TimeZoneId <String> -DefaultCallFlow <Object> [-CallFlows <Object>] [-CallHandlingAssociations <Object>] [-Operator <Object>] [-VoiceId <String>] [-EnableVoiceResponse] [-InclusionScope <Object>] [-ExclusionScope <Object>] [-AuthorizedUsers <List>] [-HideAuthorizedUsers <List>] [-Tenant <Guid>] [<CommonParameters>]
New-CsAutoAttendant -Name <String> -LanguageId <String> -TimeZoneId <String> -DefaultCallFlow <Object> [-CallFlows <Object>] [-CallHandlingAssociations <Object>] [-Operator <Object>] [-VoiceId <String>] [-EnableVoiceResponse] [-InclusionScope <Object>] [-ExclusionScope <Object>] [-AuthorizedUsers <List>] [-HideAuthorizedUsers <List>] [-UserNameExtension <String>] [-Tenant <Guid>] [<CommonParameters>]
```

## DESCRIPTION
Expand Down Expand Up @@ -505,6 +505,27 @@ Accept pipeline input: False
Accept wildcard characters: False
```

### -UserNameExtension

The UserNameExtension parameter is a string that specifies how to extend usernames in dial search by appending additional information after the name.
This parameter is used in dial search when multiple search results are found, as it helps to distinguish users with similar names. Possible values are:

- None: Default value, which means the username is pronounced as is.
- Office: Adds office information from the user profile.
- Department: Adds department information from the user profile.

```yaml
Type: System.String
Parameter Sets: (All)
Aliases:
applicable: Microsoft Teams
Required: false
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False
```

### -Tenant

```yaml
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1 change: 0 additions & 1 deletion teams/teams-ps/teams/New-CsCallQueue.md
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Expand Up @@ -1490,7 +1490,6 @@ Accept wildcard characters: False

### -ServiceLevelThresholdResponseTimeInSecond
_Private Preview customers only_
_Saving a call queue configuration through Teams admin center will *remove* this setting._

The target number of seconds calls should be answered in. This number is used to calculate the call queue service level percentage.

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10 changes: 1 addition & 9 deletions teams/teams-ps/teams/Set-CsCallQueue.md
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Expand Up @@ -1353,7 +1353,6 @@ Accept wildcard characters: False
```
### -IsCallbackEnabled
_Private Preview customers only_
The IsCallbackEnabled parameter is used to turn on/off callback.
Expand All @@ -1370,7 +1369,6 @@ Accept wildcard characters: False
```
### -CallbackRequestDtmf
_Private Preview customers only_
The DTMF touch-tone key the caller will be told to press to select callback. The CallbackRequestDtmf must be set to one of the following values:
Expand All @@ -1393,7 +1391,6 @@ Accept wildcard characters: False
```

### -WaitTimeBeforeOfferingCallbackInSecond
_Private Preview customers only_

The number of seconds a call must wait before becoming eligible for callback. This condition applies to calls at the front of the call queue. Set to null ($null) to disable this condition.

Expand All @@ -1412,7 +1409,6 @@ Accept wildcard characters: False
```

### -NumberOfCallsInQueueBeforeOfferingCallback
_Private Preview customers only_

The number of calls in queue before a call becomes eligible for callback. This condition applies to calls arriving at the call queue. Set to null ($null) to disable this condition.

Expand All @@ -1431,7 +1427,6 @@ Accept wildcard characters: False
```

### -CallToAgentRatioThresholdBeforeOfferingCallback
_Private Preview customers only_

The ratio of calls to agents that must be in queue before a call becomes eligible for callback. This conditon applies to calls arriving at the call queue. Minimum value of one (1). Set to null ($null) to disable this condition.

Expand All @@ -1450,7 +1445,6 @@ Accept wildcard characters: False
```

### -CallbackOfferAudioFilePromptResourceId
_Private Preview customers only_

The CallbackOfferAudioFilePromptResourceId parameter indicates the unique identifier for the Audio file prompt which is played to calls that are eligible for callback. This message should tell callers which DTMF touch-tone key (CallbackRequestDtmf) to press to select callback. This parameter, or `-CallbackOfferTextToSpeechPrompt`, becomes a required parameter when IsCallbackEnabled is set to `True`.

Expand All @@ -1468,7 +1462,6 @@ Accept wildcard characters: False
```

### -CallbackOfferTextToSpeechPrompt
_Private Preview customers only_

The CallbackOfferTextToSpeechPrompt parameter indicates the Text-to-Speech (TTS) prompt which is played to calls that are eligible for callback. This message should tell callers which DTMF touch-tone key (CallbackRequestDtmf) to press to select callback. This parameter, or `-CallbackOfferAudioFilePromptResourceId`, becomes a required parameter when IsCallbackEnabled is set to `True`.

Expand All @@ -1486,7 +1479,6 @@ Accept wildcard characters: False
```

### -CallbackEmailNotificationTarget
_Private Preview customers only_

The CallbackEmailNotificationTarget parameter must be set to a group ID (Microsoft 365, Distribution list, or Mail-enabled security) that will receive notification if a callback times out of the call queue or can't be completed for some other reason. This parameter becomes a required parameter when IsCallbackEnabled is set to `True`.

Expand All @@ -1503,7 +1495,7 @@ Accept pipeline input: False
Accept wildcard characters: False
```

### -
### -ServiceLevelThresholdResponseTimeInSecond
_Private Preview customers only_

The target number of seconds calls should be answered in. This number is used to calculate the call queue service level percentage.
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