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Antiviruses or browsers download issue

Abdelrhman-AK edited this page Sep 5, 2023 · 18 revisions

1. Reason of these issues

  1. The program is not signed (as I can't afford to buy annual certificates to make WinPaletter's executable file not from unknown publisher)

  2. WinPaletter is editing Windows Registry in an extensive way

  • So the browser, Windows and antivirus will tell you that the program is from unknown source\organization and may be harmful

  • And this is a false positive in browsers and antiviruses


2. Scan attempts

Tested antiviruses Result
Avast, Avast One ✅ safe
Kaspersky ✅ safe
Malwarebytes ✅ safe
SmadAV ✅ safe
BitDefender ✅ safe
Windows Security ✅ safe
Windows Security after patching imageres.dll to change startup sound ❌ Win32/Execution.A!ml
  • Sometimes, you may face that the program is infected with IDP.Generic, SuspiciusBehavior or something else. If so, open your Antivirus > Updates > Update Definitions and then reopen WinPaletter after restoring it from quarantine

  • If it still infected, create a new issue with descriptions in it and I will send this app for antivirus (that has the problem) developers for a deep analysis


3. Causes of Windows Security (formerly Windows Defender) detection:

  1. Registry key modification:

HKCU@S-1-5-21-957280099-1924274324-3775045331-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\WinPaletter

  1. Patching imageres.dll to change startup sound is considered as a malware action for Windows Security
  • Microsoft deep analysis found it clean

    • Submission ID: 90ed38b7-6df9-44fa-aa9f-387b2eb1b7c0
    • Analyst comments: At this time, the submitted files do not meet our criteria for malware or potentially unwanted applications. The detection has been removed.
  • Even if Windows Security found WinPaletter clean, a Win32/Execution.A!ml detection will popup when you patch imageres.dll to change startup sound

  • You may need to do extra steps to remove this suspicion:

    1. Run Command Prompt as administrator and enter the following lines
    CD C:\Program Files\Windows Defender
    MpCmdRun.exe -removedefinitions -dynamicsignatures
    MpCmdRun.exe -SignatureUpdate
    
    1. Update your Windows from Settings

4. Browsers download issue

  • Some browsers like Edge and Firefox will prompt you that the program may harm the computer. It is a false positive and you can download it anyway.

Introduction

Basics

Edit Windows aspects

WinPaletter Store

Important WinPaletter settings

Languages

Backward compatibility

Important notes/issues

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