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Update non_urgent status in usersguide
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ZShunRen committed Nov 4, 2024
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Expand Up @@ -241,7 +241,7 @@ Refer to the table below for more details.
| `r/` | `<REMARK>` | General remark(s) about the client | Any combination of letters, numbers, spaces, and symbols. ||
| `ra/` | `<REMARK TO APPEND>` | Append information to the existing remark(s) | Any combination of letters, numbers, spaces, and symbols. ||
| `rn/` | `<NEW REMARK>` | Replaces the existing remark with a new remark | Any combination of letters, numbers, spaces, and symbols. ||
| `s/` | `<STATUS>` | The client's assigned status, indicating whether any followup action by the agent is needed. | Must be one of the predefined statuses:<br/> • Urgent, Non-urgent ||
| `s/` | `<STATUS>` | The client's assigned status, indicating whether any followup action by the agent is needed. | Must be one of the predefined statuses:<br/> • Urgent, Non_urgent ||

> 💡 **Pro Tip:**
>
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Each credit card tier is visually distinguished in the UI: Gold is marked with a gold banner, Silver with a silver banner, Bronze with a bronze banner, and Reject with a red banner. This makes it easy to see at a glance the tier of each client.

### What do the different status colors represent in the UI?
Each status type is visually distinguished in the UI: Urgent is denoted by a red banner, Non-urgent with a yellow banner. This makes it easy to see at a glance the status of each client.
Each status type is visually distinguished in the UI: Urgent is denoted by a red banner, Non_urgent with a yellow banner. This makes it easy to see at a glance the status of each client.

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