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Device fail to get DeviceID resulting in Unknown Device and non-functional device #6892

Closed Answered by vikwer
vikwer asked this question in Q&A
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UPDATE:
I managed to find and resolve the issue that caused the error 'Unknown manufacturer 0xXXXX'/'Unknown product 0xXXXX'.

The problem was that I overlooked to migrate the old "Network Security Key" from the OZW configuration in Domoticz, to the 'S0 Legacy' under Settings / Z-wave / Security Keys. As soon as i did that and re-interviewed the affected devices, they acquired the correct DeviceID and configuration.

PS. I'll send a suggestion to update the guide in the migration section on https://www.domoticz.com/wiki/Zwave-JS-UI (the guide that I followed to install and migrate to Z-Wave JS and MQTT).

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