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[Mobile Payments] Try out Tap to Pay doesn't work from the About TTP screen #14078

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joshheald opened this issue Sep 30, 2024 · 3 comments · May be fixed by #14340
Open

[Mobile Payments] Try out Tap to Pay doesn't work from the About TTP screen #14078

joshheald opened this issue Sep 30, 2024 · 3 comments · May be fixed by #14340
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@jaclync
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feature: mobile payments Related to mobile payments / card present payments / Woo Payments. priority: medium Planned tasks usually belonging to ongoing projects type: bug A confirmed bug.

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@joshheald
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Description

When attempting to set up/try out tap to pay from the About Tap to Pay screen, the try out step doesn't work.

It just spins for a moment then stops. This button is only supposed to show until you have at least one TTP payment on that site/device.

This is a secondary access point for trying out the TTP functionality, and may be superseded by planned work for improving the flows.

Repro

  1. Delete the app from your phone to clear the saved TTP transaction state
  2. Log in to a TTP-eligible site
  3. Navigate to Menu > Payments > About Tap to Pay on iPhone
  4. Tap Set up Tap to Pay on iPhone
  5. Go through the set up process
  6. Tap Try a Payment
  7. Observe that the spinner shows for a moment and nothing else happens.

Screenshots

try-out-ttp-broken.mp4
@joshheald joshheald added type: bug A confirmed bug. feature: mobile payments Related to mobile payments / card present payments / Woo Payments. labels Sep 30, 2024
@dangermattic
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dangermattic commented Sep 30, 2024 •
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Thanks for reporting! 👍

@malinajirka
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@staskus This look like a screen we are going to update - considering this is a broken flow, we should fix it. At the same time, if we plan to remove this entry point in the near future, it might not make sense. Wdyt is the best next step here?

@staskus
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staskus commented Oct 31, 2024

@malinajirka we will have to keep this entry point due to Apple requirements. We need to have an entry point from About (Education) views. I will add this bug to the project backlog.

@malinajirka malinajirka added the priority: medium Planned tasks usually belonging to ongoing projects label Oct 31, 2024
@joshheald joshheald assigned joshheald and unassigned joshheald Nov 6, 2024
@jaclync jaclync self-assigned this Nov 7, 2024
@jaclync jaclync linked a pull request Nov 7, 2024 that will close this issue
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@jaclync jaclync

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feature: mobile payments Related to mobile payments / card present payments / Woo Payments. priority: medium Planned tasks usually belonging to ongoing projects type: bug A confirmed bug.
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@jaclync @malinajirka @joshheald @staskus @dangermattic