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Failure to synchronize Woocommerce -> Facebook images #2791

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2 tasks done
CmoralesInter opened this issue Aug 22, 2024 · 4 comments
Open
2 tasks done

Failure to synchronize Woocommerce -> Facebook images #2791

CmoralesInter opened this issue Aug 22, 2024 · 4 comments

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@CmoralesInter
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🔎 Details

  • I have confirmed this occurs in the most recent version of WordPress, WooCommerce, and Facebook for WooCommerce.
  • I have confirmed this occurs when only WooCommerce and Facebook for WooCommerce are active and when using a default WordPress or WooCommerce theme.

✍️ Error description

A bit of context:
When importing the product feed and catalog of +4000 products with their respective images already hosted within the site, the images are not reflected as shown in the following image:

https://imgbox.com/s5okDZvY

Upon inquiring as to why it is not shown, the main image link resulting from the data validation by the integration, is the following:

https://external.fbaq2-2.fna.fbcdn.net/emg1/v/t13/630904673874320795?url=https%3A%2F%2Finterllantas.com%2Fwp-content%2Fuploads%2Fimages2%2FLlanta-Falken-FK520L-235-55-ZR18-104Y-XL.jpg&fb_obo=1&utld=interllantas.com&stp=dst-emg0_q75_s960x960&ccb=13-1&oh=06_Q39905GbNEgt3930GCfVr6yTISrn8VoyQFM4MHeVAg8iIjw&oe=66BECBA4&_nc_sid=58acba

This link auto-generated by Facebook, stores the image that should give with the original, which is the following:

https://interllantas.com/wp-content/uploads/images2/Llanta-Falken-FK520L-235-55-ZR18-104Y-XL.jpg

Now, inside Facebook, when updating it manually using the previous link, it is displayed without problems.

Follow up of the situation is in the following forum: https://wordpress.org/support/topic/failure-to-synchronize-woocommerce-facebook-images/#post-17969602

🗃 Logs

facebook_for_woocommerce-2024-08-22.log

@OmarFPG
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OmarFPG commented Aug 22, 2024

8609972-zd

@OmarFPG
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OmarFPG commented Aug 26, 2024

8635504-zd

@OmarFPG
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OmarFPG commented Aug 26, 2024

Possibly related: 8644246-zd and 8641365-zd

@michaeldbr
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:)

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