Meta's upcoming changes to Facebook Shops checkout process

[sukafia]

This issue is for tracking conversations related to Meta's upcoming changes to Facebook Shops Checkout. If you're a merchant seeking additional information, please read our update here.

• Meta's official announcement
• Internal notice
• Internal Slack conversation
• Pinned forum support thread

[sukafia]

https://wordpress.org/support/topic/all-items-out-of-stock-on-facebook-after-fb-checkout-enabled/

[namiokuzono]

6274845-zd-woothemes

[sukafia]

6374871-zen report of the impact of June 5 changes.

[xue28]

6379147-zen

[sukafia]

6370709-zen: FB/IG checkout is now enabled by default causing all products to appear as out of stock.

[sukafia]

6506075-zen - products appearing as out of stock.

[gabriel-fuentes]

6503018-zen - "Out of Stock"

[sukafia]

https://wordpress.org/support/topic/products-dont-sync-3/ - out of stock and no 'checkout on another website' option on Facebook.

[sukafia]

6579820-zen - out of stock

[sukafia]

6565541-zen - quantity to sell not passed

[sukafia]

https://wordpress.org/support/topic/products-are-not-tagging-both-on-facebook-and-instagram

Product tagging not working

[sukafia]

https://wordpress.org/support/topic/order-pending-acknowledgement-by-woocommerce-integration-3/

Order pending acknowledgement by WooCommerce integration

[sukafia]

https://wordpress.org/support/topic/website-checkout/

My shop suddenly disappeared on both Facebook and Instagram, and I am not able to tag any products

[sukafia]

6590121-zd-a8c

Products are out of stock. They can't change to "checkout on another website" as new shops checkout defaults to Checkout on Facebook & Instagram.

[wpniall]

6680645-zen Facebook showing this message:

Order pending acknowledgement by WooCommerce Integration

[theabhig]

6786220-zen Facebook is showing:

Order pending acknowledgement by WooCommerce Integration

[nicholasjeberlin]

7141550-zen

[Babylon1999]

zd-7157753

https://wordpress.org/support/topic/incompatibility-with-checkout-on-facebook-instagram-us-only-2/

[1dr0]

When will Facebook for WooCommerce support Checkout on Facebook and Instagram?

7204907-zen

[ellieeugenia]

Am I correct in understanding this is still not compatible with checkout with FB? We are using the workaround but it defeats the whole point of e-commerce integration, and makes more work for Client. There isn’t time for vendors to wait on this, will have to switch them to shopify if compatibility is still unavailable, Thank you!

[Babylon1999]

zd-7186584

[Babylon1999]

zd-7262543

https://wordpress.org/support/topic/products-quantity-to-sell-on-facebook/

Out of stock

[ldr2273]

7274642-zen

[Babylon1999]

zd-7319212

Out of stock

[thisissandip]

https://wordpress.org/support/topic/i-very-problematic-ecommerce-product

[chrism245]

zd-7460812

Order pending acknowledgement by WooCommerce Integration

[Babylon1999]

https://wordpress.org/support/topic/products-stock-is-not-syncing/?view=all#post-17298518

[sukafia]

We are removing the WooCommerce for Facebook plugin for a better solution at this point. The known bugs have been documented for years without any solution, rendering the plugin rather useless.

7575548-zen | Additional context: #1701

[sukafia]

1-star rating: https://wordpress.org/support/topic/doesnt-work-with-the-new-facebook-policies/

[sukafia]

I will probably not continue with woocommerce as soon as possible since the Woocommerce Instagram is yet another cost based plugin.

I recommended Woo Instagram as an alternative. 7678918-zen

[sukafia]

That is actually sad, I guess that is just a feature I will not be using. Woocommerce needs to do better.

7740156-zen

[sukafia]

7878535-zen

[sukafia]

Facebook will disable my store on April 24 if I don't have Facebook checkout enabled.

7957070-zen

[carolframen]

8100390-zen

[carolframen]

8101230-zen

[sukafia]

8072794-zen

[sukafia]

8125207-zen

[sukafia]

8164200-zen

[sukafia]

8171430-zen

[sukafia]

8191828-zen - IG orders not syncing to Woo and we can't recommend "Check out on another website" as they're in the US.

[sukafia]

8191580-zen products appear as out of stock. (They've contacted us 3x)

[sukafia]

8225299-zen products appear as out of stock.