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Not working as expected #40

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vignesvaran opened this issue May 26, 2020 · 14 comments
Open
1 task

Not working as expected #40

vignesvaran opened this issue May 26, 2020 · 14 comments
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bug Something isn't working
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@vignesvaran
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Magento version
Version 2.3.3-p1

Magento edition:

  • Enterprise Edition

I have installed this extension and enabled this in configuration. Added some products in cart and proceed checkout but its not splits the order.

Note: I didn't choose any attribute in configuration.

@vignesvaran
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If am using color attribute in configuration also not working.

@rameshkrr652
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If am using color attribute in configuration also not working.

What is the error you get. You can't place the order?

@vignesvaran
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There is no error occurred, order placed successfully. But the order not divided, it places as single order.

@williankeller
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Hello!
Thank you for reporting this issue. Can you share more details? Screenshots, messages, logs, etc.
Can you confirm you have the extension enabled, activated, and configured at the admin?

Thanks!

@williankeller williankeller added question Further information is requested needs update and removed question Further information is requested labels May 26, 2020
@vignesvaran
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Hi!
I have installed split order extension and configured refer below screenshot,

split-order-1

In frontend I have added two products in cart one product only has color attribute, refer below screenshot,

split-order-2

After placing order, in success page I have only one order number. It has two order items. The order is not splits the order items into separate orders.

split-order-3

@williankeller
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Hi, @vignesvaran.
Both products should have a color attribute, and they have to be different from each other.
I guess this is the issue. There is nothing to compare between the items, and this is what the extension does, grouping the products by their attribute.

@vignesvaran
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Hi, @williankeller
I have tried that too but no luck.

@pastanislas
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Same issue here on 2.3.4 , I've tried playing with following settings with no luck : use product flat catalog / single store mode.

@barryvdh
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Not all attributes are loaded by default in the quote, but if you add this to a module, it will load it:

Vendor/Module/etc/catalog_attributes.xml

<?xml version="1.0"?>
<config xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="urn:magento:module:Magento_Catalog:etc/catalog_attributes.xsd">
    <group name="quote_item">
        <attribute name="your_attribute_code"/>
    </group>
</config>

@TsumTsums
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Not all attributes are loaded by default in the quote, but if you add this to a module, it will load it:

Vendor/Module/etc/catalog_attributes.xml

<?xml version="1.0"?>
<config xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="urn:magento:module:Magento_Catalog:etc/catalog_attributes.xsd">
    <group name="quote_item">
        <attribute name="your_attribute_code"/>
    </group>
</config>

In which part this should be added? on the plugin itself or another module?

@barryvdh
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barryvdh commented Dec 8, 2020

Another module, or this one. Doesn't matter I think.

@TsumTsums
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Another module, or this one. Doesn't matter I think.

still not working on my end. did both tbh.

@williankeller
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Hello everyone!
We will address this issue in our next release. I can see a comment with version 2.3.4
Can you confirm the version you're running there?

@williankeller williankeller added this to the 1.1.0 milestone Dec 9, 2020
@williankeller williankeller added bug Something isn't working and removed needs update labels Dec 9, 2020
@TsumTsums
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Hello everyone!
We will address this issue in our next release. I can see a comment with version 2.3.4
Can you confirm the version you're running there?

Im currently using CE 2.3.4

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6 participants