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[Bug]: [SORA Card] An Error "Reference number is already used" occurs due KYC onboarding #160

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Trezeguet1 opened this issue Sep 12, 2024 · 2 comments
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bug Something isn't working S2-major Causes part of the system to not work properly. Has a significant impact on the UX

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@Trezeguet1
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Trezeguet1 commented Sep 12, 2024

Preconditions

Screen "Get prapared" appears (with 4 attempts) after successfully passing KYC when using the 4th attempt. Logout and re-authorization helped to get rid of the error, but this needs to be dealt with as part of a separate task.

+48 🇵🇱 991125471

Application rejected last time

Steps to reproduce

  1. Login
  2. Complete KYC and SumSub 3 times
  3. Reject 3 times
  4. Complete KYC and SumSub
  5. Open SORA Card hub -> Screen "Get prapared" appears -> Continue -> An Error "Reference number is already used" occurs

Additional steps:
6. Logout -> Auth again by the same number -> Status is a Verification in progress
7. Reject the last attempt -> Application rejected last time

Actual behavior

An Error "Reference number is already used" occurs due KYC onboarding. Check comment for attachments.

{
"ResponseMessage": 502 Bad Gateway
"ResponseCode": 502,
"Success": false
}

telegram-cloud-photo-size-2-5411434986965425995-y

telegram-cloud-photo-size-2-5411434986965425996-y

Expected behavior

Application rejected last time.
There should be no error due KYC onboarding with Reject.

telegram-cloud-photo-size-2-5411434986965426014-y

Environment

{"label"=>"Stage"}

OS version

17.4.1

Additional context

No response

@Trezeguet1 Trezeguet1 added bug Something isn't working S2-major Causes part of the system to not work properly. Has a significant impact on the UX labels Sep 12, 2024
@Trezeguet1
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photo_2024-09-12 15 30 42

@Trezeguet1
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Video:

IMG_8996.1.mp4

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Labels
bug Something isn't working S2-major Causes part of the system to not work properly. Has a significant impact on the UX
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