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Simulation Not Found #434

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23kpeters opened this issue Jan 12, 2024 · 2 comments
Closed

Simulation Not Found #434

23kpeters opened this issue Jan 12, 2024 · 2 comments
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@23kpeters
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23kpeters commented Jan 12, 2024

Describe the bug
Whenever try to run almost any simulation, I get directed immediately to the following URL: https://www.raidbots.com/simbot/report/undefined
I am a premium subscriber, but I have tried simming on another browser, or logging out of my account and trying again, and get the same behavior. It also does not appear to be happening for just one character, but all of them.

To Reproduce
Steps to reproduce the behavior:

  1. Run a simulation on my account.

Expected behavior
It should go to the calculation page, where it shows the progress of the sim, and then go to the result page.

Character or /simc input

For "Load from Armory":

  • US
  • Stormrage
  • Docbop
@23kpeters 23kpeters added the bug label Jan 12, 2024
@seriallos
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It's likely something running on your computer (browser extension, anti-virus, anti-malware) that is being overly aggressive and incorrectly interfering with Raidbots communication.

Try running through all the info in this article to figure out where the problem is coming from: https://support.raidbots.com/article/46-general-troubleshooting

I suspect if you check your report history (hamburger menu in the top right), all of the sims are being submitted and running. It's just that something is blocking a response from Raidbots servers after you hit the "run sim" button and so the browser doesn't know the right URL to go to after it has been started.

Definitely let me know if you identify what's blocking the communication.

@seriallos
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Closing due to inactivity

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