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Implement user satisfaction score measurement #45

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strogonoff opened this issue Nov 7, 2018 · 2 comments
Open

Implement user satisfaction score measurement #45

strogonoff opened this issue Nov 7, 2018 · 2 comments
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enhancement New feature or request

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@strogonoff
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strogonoff commented Nov 7, 2018

We may not know what the docs are lacking from our target audience’s perspective.

We’d want to enable Open Project sites to collect satisfaction score by asking simple questions such as “Did you find what you were looking for?” e.g. at the end of documentation pages.

Recording and aggregation of satisfaction scores and associated comments can be implemented via e.g. AWS DynamoDB, optionally with Lambda. Amplify / AWS Mobile library might simplify using AWS APIs from the browser.

@strogonoff strogonoff added the enhancement New feature or request label Nov 7, 2018
@strogonoff strogonoff self-assigned this Nov 7, 2018
@strogonoff strogonoff changed the title Implement customer satisfaction score measurement Implement user satisfaction score measurement Nov 7, 2018
@ronaldtse
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Agree. Perhaps it's easier to just use Google Forms to do it.

@strogonoff
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strogonoff commented Nov 7, 2018 via email

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