H100 not connecting to HA #772

notarobot63 · 2024-05-19T10:02:08Z

Hi,

I'm on version 3.1.2 and I can't add the H100 Hub to HA. Here is the error in the logs:


Enregistreur: custom_components.tapo.config_flow
Source: custom_components/tapo/config_flow.py:143
intégration: TP-Link Tapo (documentation, problèmes)
S'est produit pour la première fois: 11:59:28 (1 occurrences)
Dernier enregistrement: 11:59:28

Failed to setup cannot connect
Traceback (most recent call last):
  File "/config/custom_components/tapo/config_flow.py", line 317, in _async_get_device
    await device.update()
  File "/usr/local/lib/python3.12/site-packages/plugp100/new/tapodevice.py", line 79, in update
    await component.update(state)
  File "/usr/local/lib/python3.12/site-packages/plugp100/new/components/hub_children_component.py", line 47, in update
    await child_device.update()
  File "/usr/local/lib/python3.12/site-packages/plugp100/new/tapodevice.py", line 79, in update
    await component.update(state)
  File "/usr/local/lib/python3.12/site-packages/plugp100/new/components/smart_door_component.py", line 15, in update
    self.is_open = current_state["is_open"]
                   ~~~~~~~~~~~~~^^^^^^^^^^^
KeyError: 'is_open'

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/config/custom_components/tapo/config_flow.py", line 143, in async_step_user
    device = await self._async_get_device(user_input)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/config/custom_components/tapo/config_flow.py", line 322, in _async_get_device
    raise CannotConnect from error
custom_components.tapo.errors.CannotConnect

Please let me know, which informations I can provide to help more.

Thanks

The text was updated successfully, but these errors were encountered:

blacc01 · 2024-05-21T10:18:55Z

I have the same issue since last Tapo update (was today morning). How can i revert to previous Tapo version?

I see this error. Its trying to reconnect instantly, but no success:

DarthSonic · 2024-05-21T15:24:56Z

For me it is this error after upgrading to newest firmware of Tapo Smart Hub H100:

Dieser Fehler wurde von einer benutzerdefinierten Integration verursacht

Logger: custom_components.tapo.coordinators
Quelle: helpers/update_coordinator.py:347
Integration: TP-Link Tapo (Dokumentation, Probleme)
Erstmals aufgetreten: 17:18:53 (4 Vorkommnisse)
Zuletzt protokolliert: 17:18:53

Error fetching tapo data: Error tapo exception: Returned unknown error_code: -1402 msg: curr ver:1.5.5 Build 20230927 Rel. 40646, cloud ver:.

I see this could also be related to my problem because I installed ~~P110~~ T110 sensor at the same time:
#759

blacc01 · 2024-05-21T15:30:52Z

I could revert to a full system backup of 3 weeks before. Unfortunatelly partially backups did not help, as it restores only the items which were backuped (Tapo was not in them). After the full restore, there was of course a lot of modul and core updates, i let them do all, EXCEPT Tapo. So i'm now on version 3.0.0 and H100 is working fine as before. This means in short, that the Tapo upgrade messed up the H100 HUB. I'll skip Tapo upgrades until we have a version which will work fine with H100 aswell.

blacc01 · 2024-05-21T15:39:34Z

For me it is this error after upgrading to newest firmware of Tapo Smart Hub H100:

Dieser Fehler wurde von einer benutzerdefinierten Integration verursacht

Logger: custom_components.tapo.coordinators
Quelle: helpers/update_coordinator.py:347
Integration: TP-Link Tapo (Dokumentation, Probleme)
Erstmals aufgetreten: 17:18:53 (4 Vorkommnisse)
Zuletzt protokolliert: 17:18:53

Error fetching tapo data: Error tapo exception: Returned unknown error_code: -1402 msg: curr ver:1.5.5 Build 20230927 Rel. 40646, cloud ver:.

I see this could also be related to my problem because I installed P110 sensor at the same time: #759

Wait, P110 or T110? P110 is smart connector and T110 is a smart sensor. I had a few P110 long time in my system, had never problems with them (latest firmware is on the units). I added today a T110 smart sensor. The upgrade of the Tapo was also today morning, resulting a crash, i mean the Tapo HUB was inaccessible by HA. I did a full system restore (as written above), and now everything is working, H100 and T110 and P110 also. Tapo version is 3.0.0. now, and skipped upgrade.

DarthSonic · 2024-05-21T15:45:45Z

For me it is this error after upgrading to newest firmware of Tapo Smart Hub H100:
Dieser Fehler wurde von einer benutzerdefinierten Integration verursacht

Logger: custom_components.tapo.coordinators
Quelle: helpers/update_coordinator.py:347
Integration: TP-Link Tapo (Dokumentation, Probleme)
Erstmals aufgetreten: 17:18:53 (4 Vorkommnisse)
Zuletzt protokolliert: 17:18:53

Error fetching tapo data: Error tapo exception: Returned unknown error_code: -1402 msg: curr ver:1.5.5 Build 20230927 Rel. 40646, cloud ver:.
I see this could also be related to my problem because I installed P110 sensor at the same time: #759
Wait, P110 or T110? P110 is smart connector and T110 is a smart sensor. I had a few P110 long time in my system, had never problems with them (latest firmware is on the units). I added today a T110 smart sensor. The upgrade of the Tapo was also today morning, resulting a crash, i mean the Tapo HUB was inaccessible by HA. I did a full system restore (as written above), and now everything is working, H100 and T110 and P110 also. Tapo version is 3.0.0. now, and skipped upgrade.

Sorry!! T110 door sensor.

beeeeswax · 2024-05-24T11:58:38Z

Same problem here with my H100.

Failed to setup cannot connect
Traceback (most recent call last):
  File "/config/custom_components/tapo/config_flow.py", line 317, in _async_get_device
    await device.update()
  File "/usr/local/lib/python3.12/site-packages/plugp100/new/tapodevice.py", line 79, in update
    await component.update(state)
  File "/usr/local/lib/python3.12/site-packages/plugp100/new/components/hub_children_component.py", line 47, in update
    await child_device.update()
  File "/usr/local/lib/python3.12/site-packages/plugp100/new/tapodevice.py", line 79, in update
    await component.update(state)
  File "/usr/local/lib/python3.12/site-packages/plugp100/new/components/smart_door_component.py", line 15, in update
    self.is_open = current_state["is_open"]
                   ~~~~~~~~~~~~~^^^^^^^^^^^
KeyError: 'is_open'

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/config/custom_components/tapo/config_flow.py", line 231, in async_step_discovery_auth_confirm
    device = await self._async_get_device_from_discovered(
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/config/custom_components/tapo/config_flow.py", line 295, in _async_get_device_from_discovered
    return await self._async_get_device(config | {CONF_HOST: discovered.ip}, discovered)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/config/custom_components/tapo/config_flow.py", line 322, in _async_get_device
    raise CannotConnect from error
custom_components.tapo.errors.CannotConnect

My HA info:

Core: 2024.5.4
Supervisor: 2024.05.1
Operating System: 12.3
Frontend: 20240501.1
Tapo integration: 3.1.2

tallackn · 2024-06-06T11:55:40Z

Same problem here with my H100.

Failed to setup cannot connect
Traceback (most recent call last):
  File "/config/custom_components/tapo/config_flow.py", line 317, in _async_get_device
    await device.update()
  File "/usr/local/lib/python3.12/site-packages/plugp100/new/tapodevice.py", line 79, in update
    await component.update(state)
  File "/usr/local/lib/python3.12/site-packages/plugp100/new/components/hub_children_component.py", line 47, in update
    await child_device.update()
  File "/usr/local/lib/python3.12/site-packages/plugp100/new/tapodevice.py", line 79, in update
    await component.update(state)
  File "/usr/local/lib/python3.12/site-packages/plugp100/new/components/smart_door_component.py", line 15, in update
    self.is_open = current_state["is_open"]
                   ~~~~~~~~~~~~~^^^^^^^^^^^
KeyError: 'is_open'

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/config/custom_components/tapo/config_flow.py", line 231, in async_step_discovery_auth_confirm
    device = await self._async_get_device_from_discovered(
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/config/custom_components/tapo/config_flow.py", line 295, in _async_get_device_from_discovered
    return await self._async_get_device(config | {CONF_HOST: discovered.ip}, discovered)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/config/custom_components/tapo/config_flow.py", line 322, in _async_get_device
    raise CannotConnect from error
custom_components.tapo.errors.CannotConnect

My HA info:

Core: 2024.5.4 Supervisor: 2024.05.1 Operating System: 12.3 Frontend: 20240501.1 Tapo integration: 3.1.2

Same here for me. Happened since firmware on H100 upgraded from Firmware: 1.5.10 Build 240207 Rel.175759 to Firmware: 1.5.12 Build 240320 Rel.123648 back in March. :'(

tallackn · 2024-06-06T11:55:57Z

Hi,

I'm on version 3.1.2 and I can't add the H100 Hub to HA. Here is the error in the logs:


Enregistreur: custom_components.tapo.config_flow
Source: custom_components/tapo/config_flow.py:143
intégration: TP-Link Tapo (documentation, problèmes)
S'est produit pour la première fois: 11:59:28 (1 occurrences)
Dernier enregistrement: 11:59:28

Failed to setup cannot connect
Traceback (most recent call last):
  File "/config/custom_components/tapo/config_flow.py", line 317, in _async_get_device
    await device.update()
  File "/usr/local/lib/python3.12/site-packages/plugp100/new/tapodevice.py", line 79, in update
    await component.update(state)
  File "/usr/local/lib/python3.12/site-packages/plugp100/new/components/hub_children_component.py", line 47, in update
    await child_device.update()
  File "/usr/local/lib/python3.12/site-packages/plugp100/new/tapodevice.py", line 79, in update
    await component.update(state)
  File "/usr/local/lib/python3.12/site-packages/plugp100/new/components/smart_door_component.py", line 15, in update
    self.is_open = current_state["is_open"]
                   ~~~~~~~~~~~~~^^^^^^^^^^^
KeyError: 'is_open'

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/config/custom_components/tapo/config_flow.py", line 143, in async_step_user
    device = await self._async_get_device(user_input)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/config/custom_components/tapo/config_flow.py", line 322, in _async_get_device
    raise CannotConnect from error
custom_components.tapo.errors.CannotConnect

Please let me know, which informations I can provide to help more.

Thanks

Same here for me. Happened since firmware on H100 upgraded from Firmware: 1.5.10 Build 240207 Rel.175759 to Firmware: 1.5.12 Build 240320 Rel.123648 back in March. :'(

Danconnolly · 2024-06-17T06:35:38Z

KeyError 'is_open' is described here #759 and is fixed by pull request petretiandrea/plugp100#189

DarthSonic · 2024-07-04T09:16:42Z

Official Tapo Smart Home integration (https://www.home-assistant.io/integrations/tplink_tapo/) now supports Tapo Hub and many more devices. So, I completely switched to that integration after upgrading HA core to 2024.7

beeeeswax · 2024-07-08T15:27:49Z

Official Tapo Smart Home integration (https://www.home-assistant.io/integrations/tplink_tapo/) now supports Tapo Hub and many more devices. So, I completely switched to that integration after upgrading HA core to 2024.7

Thanks! I've switched over to this integration too now and everything is working correctly. I was surprised that after deleting all the Tapo devices and removing this custom integration that the official one picked everything up with it's proper names so it was really easy to plumb everything back in!

MustafaKonur · 2024-07-08T15:54:02Z

Does Official Tapo Smart Home Integration support Tapo H200 Hub, or only H100 Hub? I have Tapo H200 Hub and this official integration doesn't allow me to add Tapo Hub H200.

…

On Jul 4, 2024 at 12:17 +0300, Sven ***@***.***>, wrote: Official Tapo Smart Home integration (https://www.home-assistant.io/integrations/tplink_tapo/) now supports Tapo Hub and many more devices. So, I completely switched to that integration after upgrading HA core to 2024.7 — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you are subscribed to this thread.Message ID: ***@***.***>

DarthSonic · 2024-07-08T16:07:52Z

@MustafaKonur you need to ask the developers of the TP Link Smart Home Integration: https://github.com/home-assistant/core/tree/dev/homeassistant/components/tplink

According to documentation it is not supported: https://www.home-assistant.io/integrations/tplink

blacc01 · 2024-07-14T09:29:16Z

Today the version 3.1.4. came out, but this has also the HUB connection failure. No sensors are working on HA anymore. Last working version for me was the 3.0.0. So i again had to needed to revert to v3.0.0.

PLEASE correct this bug asap!

github-actions · 2024-08-13T22:08:16Z

This issue is stale because it has been open for 30 days with no activity.

ItsMeRitch · 2024-08-20T14:45:59Z

Not stale.

github-actions · 2024-09-19T22:09:07Z

This issue is stale because it has been open for 30 days with no activity.

beeeeswax · 2024-09-19T22:32:22Z

Not stale. That said, this addon is. I've switched to the official TP-Link integration that's now built into HA and that works fine with all devices, I suggest everyone else affected does the same.

github-actions · 2024-10-21T22:09:03Z

This issue is stale because it has been open for 30 days with no activity.

github-actions bot added the stale label Aug 13, 2024

github-actions bot removed the stale label Aug 20, 2024

github-actions bot added the stale label Sep 19, 2024

github-actions bot removed the stale label Sep 20, 2024

github-actions bot added the stale label Oct 21, 2024

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H100 not connecting to HA #772

H100 not connecting to HA #772

notarobot63 commented May 19, 2024 •

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blacc01 commented May 21, 2024 •

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DarthSonic commented May 21, 2024 •

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blacc01 commented May 21, 2024

blacc01 commented May 21, 2024

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tallackn commented Jun 6, 2024

tallackn commented Jun 6, 2024

Danconnolly commented Jun 17, 2024

DarthSonic commented Jul 4, 2024

beeeeswax commented Jul 8, 2024

MustafaKonur commented Jul 8, 2024 via email

DarthSonic commented Jul 8, 2024

blacc01 commented Jul 14, 2024

github-actions bot commented Aug 13, 2024

ItsMeRitch commented Aug 20, 2024

github-actions bot commented Sep 19, 2024

beeeeswax commented Sep 19, 2024

github-actions bot commented Oct 21, 2024

H100 not connecting to HA #772

H100 not connecting to HA #772

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