Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Add to cart page view not record #66

Open
vanshaldotcom opened this issue May 11, 2024 · 4 comments
Open

Add to cart page view not record #66

vanshaldotcom opened this issue May 11, 2024 · 4 comments

Comments

@vanshaldotcom
Copy link

vanshaldotcom commented May 11, 2024

Add to card
Add to wishlist
Success page
Login page
Register page
Contact us page
Category page
Search page
My account page

Event not trigger on these page for these page view...

Just install on Magento 2.4.6 with latest Facebook bussines module..
Website: carmudify.com

@vanshaldotcom
Copy link
Author

Please look into the issue.

@davirs
Copy link

davirs commented May 22, 2024

@vanshaldotcom Test using the default Magento. Completely disable your theme and plugins that customize Magento.

I discovered that my theme for example uses an extension called ajax suite, and one of the features is "ajax cart". This feature prioritizes the button call in favor of the theme, and for this reason the Facebook event is not executed.

Contact your theme and request a fix.
If you know programming, you can create a function within your theme's script to call the Facebook event.

I hope I at least helped with the source of the problem.

@pradeepkanaka
Copy link
Contributor

@vanshaldotcom can you please upgrade the meta extension to the latest version and check if the issue is still present?

@vanshaldotcom
Copy link
Author

Now, it's working, thanks for the support.

I have installed this extension on carmudify.com

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

3 participants