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"Unsupported certificate format“ when adding device from Amazon Echo #3786

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schmidt-daniel opened this issue Oct 6, 2024 · 0 comments

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@schmidt-daniel
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Describe the issue you are experiencing

I have a Siegenia Smart Window handle which is connected to my Amazon Echo (4th Gen) via Thread. I can check the status and control the handle from that device.
When I want to add it to Home Assistant with a Matter sharing code, it fails and I can see the error message "Unsupported certificate format" in the logs

What type of installation are you running?

Home Assistant OS

Which operating system are you running on?

Home Assistant Operating System

Which add-on are you reporting an issue with?

Matter Server

What is the version of the add-on?

6.5.1

Steps to reproduce the issue

In Alexa App

  1. Pair Smart Handle with Amazon Echo. Three devices are added to the Alexa App:
  • one for the device itself
  • one for the lock status
  • one for operating the lock
  1. select any of the 3 devices
  2. click on "Other assistants and apps" and „Add another“. A pop-up is displayed. Click "OK"
    IMG_0591
  3. Copy setup code to clipboard

In Home Assistant
5. "Add integration" -> "Add Matter device"
6. Select "Yes, it‘s already in use"
7. Select "Other controller"
8. Paste setup code from clipboard and confirm
9. "Adding the device, this may take a minute or two." is displayed for a few seconds, then "Failed to setup device" message appears.

System Health information

System Information

version core-2024.10.1
installation_type Home Assistant OS
dev false
hassio true
docker true
user root
virtualenv false
python_version 3.12.4
os_name Linux
os_version 6.6.46-haos
arch x86_64
timezone Europe/Berlin
config_dir /config
Home Assistant Community Store
GitHub API ok
GitHub Content ok
GitHub Web ok
HACS Data ok
GitHub API Calls Remaining 5000
Installed Version 2.0.1
Stage running
Available Repositories 1500
Downloaded Repositories 53
Home Assistant Cloud
logged_in false
can_reach_cert_server ok
can_reach_cloud_auth ok
can_reach_cloud ok
Home Assistant Supervisor
host_os Home Assistant OS 13.1
update_channel stable
supervisor_version supervisor-2024.09.1
agent_version 1.6.0
docker_version 26.1.4
disk_total 30.8 GB
disk_used 16.6 GB
healthy true
supported true
host_connectivity true
supervisor_connectivity true
ntp_synchronized true
virtualization kvm
board ova
supervisor_api ok
version_api ok
installed_addons Mosquitto broker (6.4.1), File editor (5.8.0), Advanced SSH & Web Terminal (19.0.0), ESPHome (2024.9.2), Let's Encrypt (5.2.1), Whisper (2.1.2), Piper (1.5.2), openWakeWord (1.10.0), AppDaemon (0.16.7), InfluxDB (5.0.1), Grafana (10.1.1), Samba share (12.3.2), go2rtc (1.9.4), Zigbee2MQTT (1.40.2-1), Silicon Labs Flasher (0.3.0), Music Assistant Server (2.2.7), Cloudflared (5.1.21), Matter Server (6.5.1)
Dashboards
dashboards 4
resources 32
views 17
mode storage
MercedesME 2020
api_endpoint_reachable ok
websocket_connection_state connected
cars_connected 2
version v0.18.1
Recorder
oldest_recorder_run September 28, 2024 at 23:01
current_recorder_run October 6, 2024 at 07:14
estimated_db_size 835.64 MiB
database_engine sqlite
database_version 3.45.3

Anything in the Supervisor logs that might be useful for us?

No response

Anything in the add-on logs that might be useful for us?

Add-on: Matter Server
 Matter WebSocket Server for Home Assistant Matter support.
-----------------------------------------------------------
 Add-on version: 6.5.1
 You are running the latest version of this add-on.
 System: Home Assistant OS 13.1  (amd64 / qemux86-64)
 Home Assistant Core: 2024.10.1
 Home Assistant Supervisor: 2024.09.1
-----------------------------------------------------------
 Please, share the above information when looking for help
 or support in, e.g., GitHub, forums or the Discord chat.
-----------------------------------------------------------
s6-rc: info: service banner successfully started
s6-rc: info: service matter-server: starting
s6-rc: info: service matter-server successfully started
s6-rc: info: service legacy-services: starting
[09:18:37] INFO: Starting Matter Server...
s6-rc: info: service legacy-services successfully started
[09:18:38] INFO: Using 'enp0s18' as primary network interface.
[09:18:38] INFO: Successfully send discovery information to Home Assistant.
2024-10-06 09:18:40.038 (MainThread) INFO [matter_server.server.stack] Initializing CHIP/Matter Logging...
2024-10-06 09:18:40.038 (MainThread) INFO [matter_server.server.stack] Initializing CHIP/Matter Controller Stack...
[1728199120.063012][126:126] CHIP:CTL: Setting attestation nonce to random value
[1728199120.063257][126:126] CHIP:CTL: Setting CSR nonce to random value
[1728199120.064192][126:126] CHIP:DL: ChipLinuxStorage::Init: Using KVS config file: /tmp/chip_kvs
[1728199120.064328][126:126] CHIP:DL: writing settings to file (/tmp/chip_kvs-HCwm1H)
[1728199120.064388][126:126] CHIP:DL: renamed tmp file to file (/tmp/chip_kvs)
[1728199120.064546][126:126] CHIP:DL: ChipLinuxStorage::Init: Using KVS config file: /data/chip_factory.ini
[1728199120.064753][126:126] CHIP:DL: ChipLinuxStorage::Init: Using KVS config file: /data/chip_config.ini
[1728199120.064829][126:126] CHIP:DL: ChipLinuxStorage::Init: Using KVS config file: /data/chip_counters.ini
[1728199120.064974][126:126] CHIP:DL: writing settings to file (/data/chip_counters.ini-P32ZqH)
[1728199120.065146][126:126] CHIP:DL: renamed tmp file to file (/data/chip_counters.ini)
[1728199120.065171][126:126] CHIP:DL: NVS set: chip-counters/reboot-count = 2 (0x2)
[1728199120.065583][126:126] CHIP:DL: Got Ethernet interface: enp0s18
[1728199120.065762][126:126] CHIP:DL: Found the primary Ethernet interface:enp0s18
[1728199120.066366][126:126] CHIP:DL: Failed to get WiFi interface
[1728199120.066377][126:126] CHIP:DL: Failed to reset WiFi statistic counts
2024-10-06 09:18:40.066 (MainThread) INFO [chip.storage] Initializing persistent storage from file: /data/chip.json
2024-10-06 09:18:40.066 (MainThread) INFO [chip.storage] Loading configuration from /data/chip.json...
2024-10-06 09:18:40.125 (MainThread) INFO [chip.CertificateAuthority] Loading certificate authorities from storage...
2024-10-06 09:18:40.125 (MainThread) INFO [chip.CertificateAuthority] New CertificateAuthority at index 1
2024-10-06 09:18:40.126 (MainThread) INFO [chip.CertificateAuthority] Loading fabric admins from storage...
2024-10-06 09:18:40.126 (MainThread) INFO [chip.FabricAdmin] New FabricAdmin: FabricId: 0x0000000000000002, VendorId = 0x134B
2024-10-06 09:18:40.126 (MainThread) INFO [matter_server.server.stack] CHIP Controller Stack initialized.
2024-10-06 09:18:40.127 (MainThread) INFO [matter_server.server.server] Starting the Matter Server...
2024-10-06 09:18:40.129 (MainThread) INFO [matter_server.server.helpers.paa_certificates] Skip fetching certificates (already fetched within the last 24h).
2024-10-06 09:18:40.129 (MainThread) INFO [chip.FabricAdmin] Allocating new controller with CaIndex: 1, FabricId: 0x0000000000000002, NodeId: 0x000000000001B669, CatTags: []
2024-10-06 09:18:40.195 (MainThread) INFO [matter_server.server.vendor_info] Loading vendor info from storage.
2024-10-06 09:18:40.200 (MainThread) INFO [matter_server.server.vendor_info] Loaded 248 vendors from storage.
2024-10-06 09:18:40.200 (MainThread) INFO [matter_server.server.vendor_info] Fetching the latest vendor info from DCL.
2024-10-06 09:18:40.443 (MainThread) INFO [matter_server.server.vendor_info] Fetched 247 vendors from DCL.
2024-10-06 09:18:40.443 (MainThread) INFO [matter_server.server.vendor_info] Saving vendor info to storage.
2024-10-06 09:18:40.448 (MainThread) INFO [matter_server.server.device_controller] Loaded 0 nodes from stored configuration
2024-10-06 09:18:40.454 (MainThread) INFO [matter_server.server.server] Matter Server successfully initialized.
2024-10-06 09:19:43.731 (MainThread) INFO [matter_server.server.device_controller] Starting Matter commissioning with code using Node ID 4.
2024-10-06 09:19:46.287 (Dummy-2) INFO [chip.ChipDeviceCtrl] Established secure session with Device
2024-10-06 09:19:51.064 (Dummy-2) CHIP_ERROR [chip.native.CTL] Error on commissioning step 'SendNOC': 'src/controller/CHIPDeviceController.cpp:1494: CHIP Error 0x00000050: Unsupported certificate format'
2024-10-06 09:19:51.301 (Dummy-2) CHIP_ERROR [chip.native.EM] Failed to send Solitary ack for MessageCounter:73851618 on exchange 53955i with Node: <0000000000000000, 0>:src/messaging/ExchangeContext.cpp:99: CHIP Error 0x00000002: Connection aborted
2024-10-06 09:19:51.301 (Dummy-2) WARNING [chip.ChipDeviceCtrl] Failed to commission: src/controller/CHIPDeviceController.cpp:1494: CHIP Error 0x00000050: Unsupported certificate format
2024-10-06 09:19:51.301 (MainThread) ERROR [matter_server.server.client_handler] [140574846284560] Error while handling: commission_with_code: Commission with code failed for node 4.

Additional information

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