Self-Onboarding Content: Melissa

[TechWriterMelissa]

Overview

Hello and welcome to the UX Writing/Content Design team at Expunge Assist!

This is to help introduce new team members to all important documents, work processes, and other information that will help them orient and get started at EA.
This onboarding process is here to help familiarize you with the project and begin to work with GitHub. Take your time as you work through each step and don't hesitate to comment with questions and tag/slack @SamHyler and/or @emmathrash (content co-leads). You can also find and message members in the EA slack channel

Set Up This New Issue

• At the top of the issue, under "add a title" replace [NAME] with your name
• Assign yourself to this issue using the gear in the sidebar on the right
• Under Labels, replace role: missing label with role: content
• Under Projects, add issue to Expunge Assist Project Tracking using the gear in the sidebar
• Under Milestones add issue to Team Workflow using the gear in the sidebar
• Submit this issue and then find it on the Project Board and move into the In Progress (active) column

Slack

Add yourself to the following slack channels

• #expunge-assist
• #expunge-assist-design-content
• #expunge-assist-research-team
• #expunge-assist-dev

Project Resources

Read through and bookmark the following:

Your workspaces:

• Github project board
• Figjam board for collaboration between Content and Design. There is also a Figjam board for UXR, and one for PMs/planning.
  EA has access to 3 collaborative Figjam boards, the main Figma, Slack, and Google Drive. We don't use Miro, Notion, or other tools. Please use these boards only (and not your personal boards, for example), so that all work is saved for future EA volunteers! If we need additional resources, raise it at a meeting and with the leads/PMs so that it can be discussed and created through EA resources if deemed a necessary new tool.
• Figma

Specific Figma pages

• Read "Start Here" page on Figma. Read the Team Workflow "Practical steps to getting the work done" on the Start Here page. This is a general guide to how we collaborate between crossfunctional teams and take an issue through to completion.
• Familiarize with Figma - master pages "desktop" and "mobile" we are working in responsive web, no app. These are the source of truth sections
• Familiarize with Work in Progress pages. This is where we work and collaborate between Design and Content.
• Familiarize with the Design hand off space to Dev, this happens at the end of an issue
• There is a Figma Archive with work prior to 2024. This is because the free version ran out of storage space. This is a resource to see previous design decisions.

General resources:

• "How to Create Github Issues" Github is our project management tool, everyone on the team should know how to use it
• Expunge Assist website. VIsit the website, look at all the pages (there are not that many). Go through the tool, enter in anything to observe how the tool behaves.
• Understanding Expungement in CA a presentation about the nuances and key terms of expungement processes in CA.
• Internal Usability Testing 1
• Internal Usability Testing 2
• Personas/Target audience demographics
• Read our project's One Page

Content specific resources:

• Content Guidelines on Figma
• Wiki pages and specifically the resources under this wiki page
• Content Timeline doc, which documents all major highlights since the Content Design/UX Writing team was started (2021)
• Source of truth document, tracks all current content on the site (careful not to edit anything here!)
• Google Drive Content Folder

Meetings

• Content and Sync Meeting times

Your first issue

Now that you are familiar with our project and learned a bit about using our tools, it's time to work on your first Issue. It's important to note to practice the following:

• Most of our issues are 1pt (1pt should = 1 week of work), but do occasionally get higher than that. Start small and work your way up. We discuss upcoming issues during Content meetings, you can express interest for any issue during the meetings
• Frequently add updates to all issues you are assigned to or providing input to
  • updates are required once a week and should use the following format:

1. Progress
2. Blockers
3. Availability
4. ETA

• Make sure to check off 'Action Items' as they are completed
• Make sure to close issues as you finish them

Resources/Notes

#819 - Content PM onboarding issue

[github-actions]

Hey @TechWriterMelissa! Thanks for taking this issue.

To help keep everyone in the loop, please comment your Estimated Time to Completion (ETC) below!

Thanks again!