How can I unlock a user?

[dacre-riv]

I have a user with a status of 'is_locked: true' that has not changed (long after the lock_expires time has passed). Is there a way to override this unwanted lock?

[benarent]

Hi @dacre-riv ,

This is an easy fix, on the Auth server you want to use https://goteleport.com/docs/cli-docs/#tctl-get tctl get. e.g. tctl get user/joe > joe.yaml Edit joe.yaml to remove is locked: false, then update Joe using tctl update joe.yaml