[Bug]: MS Store Permissions and Manual Upload

[PlumbusFleeb]

Contact Details

No response

What happened?

Hello,

Looking for some help with issues I've ran into on your Windows Desktop app.

Click for Some Background (if you care)

Please don't be afraid to offer janky or unsastainable, short-term fixes. Although I do like the idea of the app for its long-term uses, I'm currently interested in its ability to help me with my VA disability claim, as I'm seperating soon. The Military Health System does not have an API that I am aware of, and the PDFs they gave me for my records are awful. Repeated information, most of it is scans, and honestly, I can't be bothered to comb through a 1000 pages to try and get the data I need. Something organized with pretty colors and things to click on is much more my speed. So, when I found a way to get an xml from the system, I pulled the trigger on buying the desktop app, especially because I'm a little reckless with my home server and I don't want to risk exposing my health information to the internet using the Docker container :). Once I'm separated, all of this will be for nothing because my records will be transferred to VA Health Care, and there is an API for them now, thanks to your hard work!

Shout out to @123456 on the discord for his help. He spent a few hours with me last night. He had some brillant ideas that finally ended at the roadblock of Issue 2, down below.

Issue 1:

Problem: Default usage of the app does not allow the opening of Windows file explorer. It will not open by either using the "Manual Upload" feature or from the "File > Open Data Folder" menu option.

Work around: I had success in changing ownership of C: \Program Files \WindowsApps \FastenHealthInc.FastenHealth_1.0.16.0_x64__rygng9xg5secw and running as adminstrator. I can now upload my file to the app, but then it leads me to issue 2.

Issue 2:

Problem: After manually uploading file, nothing else happens.

Attempted work around: Intitally, I was attempting to upload a CCDA record in .xml. After selecting my file, I would be prompted to convert the file. Clicking "Convert" closed the dialog box, and nothing else would happen. The file is visable in the "Upload Box", but nothing else happens, as if it's waiting on me to click "Submit", but of course there is no "Submit" button. Using information in the dialog box, I looked up the company that's providing the software to convert the files, and I was able to convert my file to a FHIR Bundle in .json. I go to upload my new document to Fasten and the file explorer closes, and then nothing else happens. I used WinDBG to try and narrow down the issue, as I could not find where Fasten keeps its logs. WinDBG didn't provide anything particularly useful, at least to me, but it did show no activity occurring after the closing of file explorer. I can see a bunch of calls being made after clicking the "Upload Box" and file explorer opening, but then it goes dead for selecting the file, file explorer closing, and activity starts again when exiting Fasten for it's shut down procedures. I also attempted to run the .exe from command line by pulling it out of the WindowsApps folder to my desktop but, of course, windows doesn't print any debug information to the terminal when ran that way.

Any help you can provide will be greatly appreciated. Thank you!

Flavor

Desktop

Version

1.0.16.0

Relevant log output

No response

[PlumbusFleeb]

For Issue 1, I should also state that even after changing the file permissions and setting "Run as Admin", the app will not pull up the file explorer, if ran the "normal" way through the start menu. I have to open the exe from the WindowsApps for the app to have access to my file system.