Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

Lost device // HID device still there #100

Open
cm0n opened this issue Feb 28, 2023 · 12 comments
Open

Lost device // HID device still there #100

cm0n opened this issue Feb 28, 2023 · 12 comments

Comments

@cm0n
Copy link

cm0n commented Feb 28, 2023

Hello all,
I have a problem after some time / switching cycles not always the same.
But in the region of 10 to 20 switching. I lose the devices connection.
I get this message:

root@ubuntu:~# usbrelay 
ioctl (GFEATURE): Protocol error
hid_get_feature_report
: Protocol error

The HID device but is visible, I have also tried it with older version of usbrelay, same behavior.

root@ubuntu:~# lsusb 
Bus 003 Device 002: ID 8087:8000 Intel Corp. 
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 028: ID 16c0:05df Van Ooijen Technische Informatica HID device except mice, keyboards, and joysticks
Bus 001 Device 003: ID 1c4f:0034 SiGma Micro 
Bus 001 Device 002: ID 1c4f:0002 SiGma Micro Keyboard TRACER Gamma Ivory
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

What more do you need to help me?
I had before this realy with 4 ports now I have it with 8 ports and it makes problems the one with 4 runs without problems, but in a other machine.

root@ubuntu:~# usbrelay -d
libusbrelay: 1.1.2-8-g88844b073d-dirty
usbrelay: 1.1.2-8-g88844b073d-dirty
enumerate_relay_boards()Found 0 devices
root@ubuntu:/home/aaronia# usbrelay -e 1

I have to disconnect it completely from the power.
Since this is currently from my wiring only possible when I turn off the computer and pull the power plug. After that it runs again for a short time.

many greetings
@darrylb123
Copy link
Owner

darrylb123 commented Feb 28, 2023 via email

@darrylb123
Copy link
Owner

darrylb123 commented Feb 28, 2023 via email

@cm0n
Copy link
Author

cm0n commented Feb 28, 2023

Yes I have already used both libs, same behavior.
I have also tried all 4 USB ports.
Also all 3 relay cards I have show the same behavior.

So is this rather an error from the card itself?

In a previous project with the version with 4 I had no problems.
Is there any way to debug it more to find out why it happens?

@cm0n
Copy link
Author

cm0n commented Feb 28, 2023

Some more information I could collect, maybe it can help?

When it is working fine:

root@ubuntu:~$ usbhid-dump
001:010:000:DESCRIPTOR         1677585220.646253
 06 00 FF 09 01 A1 01 15 00 26 FF 00 75 08 95 08
 09 00 B2 02 01 C0

001:004:000:DESCRIPTOR         1677585220.648131
 05 01 09 02 A1 01 09 01 A1 00 05 09 19 01 29 03
 15 00 25 01 95 03 75 01 81 02 95 01 75 05 81 01
 05 01 09 30 09 31 09 38 15 81 25 7F 75 08 95 03
 81 06 C0 C0

001:005:001:DESCRIPTOR         1677585220.650114
 05 0C 09 01 A1 01 85 01 19 00 2A 3C 02 15 00 26
 3C 02 95 01 75 10 81 00 C0 05 01 09 80 A1 01 85
 02 19 81 29 83 25 01 75 01 95 03 81 02 95 05 81
 01 C0

001:005:000:DESCRIPTOR         1677585220.652043
 05 01 09 06 A1 01 05 08 19 01 29 03 15 00 25 01
 75 01 95 03 91 02 95 05 91 01 05 07 19 E0 29 E7
 95 08 81 02 75 08 95 01 81 01 19 00 29 91 26 FF
 00 95 06 81 00 C0

root@ubuntu:~$ usb-devices
....

T:  Bus=01 Lev=01 Prnt=01 Port=05 Cnt=04 Dev#=  2 Spd=1.5 MxCh= 0
D:  Ver= 1.10 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 8 #Cfgs=  1
P:  Vendor=16c0 ProdID=05df Rev=01.00
S:  Manufacturer=www.dcttech.com
S:  Product=USBRelay8
C:  #Ifs= 1 Cfg#= 1 Atr=80 MxPwr=20mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=03(HID  ) Sub=00 Prot=00 Driver=usbhid

....

when it stops working:

root@ubuntu:~$ usbhid-dump
001:014:000:Failed to retrieve report descriptor: Input/Output Error
001:014:000:Failed to attach to the kernel driver: Entity not found

root@ubuntu:~$ usb-devices
....
T:  Bus=01 Lev=01 Prnt=01 Port=05 Cnt=04 Dev#= 14 Spd=1.5 MxCh= 0
D:  Ver= 1.10 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 8 #Cfgs=  1
P:  Vendor=16c0 ProdID=05df Rev=01.00
S:  Manufacturer=www.dcttech.com
S:  Product=USBRelay8
C:  #Ifs= 1 Cfg#= 1 Atr=80 MxPwr=20mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=03(HID  ) Sub=00 Prot=00 Driver=(none)

.....

As what I can see, the drive breaks somewhere?!

BR

@darrylb123
Copy link
Owner

darrylb123 commented Feb 28, 2023 via email

@darrylb123
Copy link
Owner

I just tested a relay switching from off to on 100 times without a problem on Fedora 37.

@cm0n
Copy link
Author

cm0n commented Mar 1, 2023

Hi,
I have now tried it on a ubuntu 18.04. The first system was an ubuntu 14.04.
Unfortunately the same behavior.
No matter against which lib I compile.

Is there a way to debug it better?
Is this a board error or is it somewhere else?
All three of the boards that I have show the same misbehaviour, unfortunately.

@darrylb123
Copy link
Owner

darrylb123 commented Mar 1, 2023 via email

@durian
Copy link

durian commented Sep 28, 2023 •
edited
Loading

I know, old topic, but I seem to have the same problem. Sometimes the relay-card (8 ports) disappears, and I have to reboot the computer to get it back.

This is on a raspberry pi.

uname -a
Linux raspberrypi 6.1.21-v8+ #1642 SMP PREEMPT Mon Apr  3 17:24:16 BST 2023 aarch64 GNU/Linux

usbrelay -d
libusbrelay: 1.2.1
usbrelay: 1.2.1
enumerate_relay_boards()Found 1 devices
Device Found
  type: 16c0 05df
  path: /dev/hidraw0
  serial_number: REL0
Manufacturer: www.dcttech.com
  Product:      USBRelay8
  Release:      100
  Interface:    0
  Number of Relays = 8
  Module_type = 1
REL0_1=0
REL0_2=0
REL0_3=0
REL0_4=0
REL0_5=0
REL0_6=0
REL0_7=0
REL0_8=0

@darrylb123
Copy link
Owner

darrylb123 commented Sep 28, 2023 via email

@durian
Copy link

durian commented Sep 29, 2023

Nothing really to do with usbrelay, but I'd check the dmesg log to see if it registered as removed sometime previously, also lsusb to see if the kernel can see it. Does an unplug/replug also fix it? Most times I have come across this, it's a dodgy cable.

Thanks, I'll see if I can catch it again, and find out what happens. I couldn't try unplugging the cable as the raspberry pi is on a remote location. Rebooting fixed the problem though.

@liebowa
Copy link

liebowa commented Sep 4, 2024 •
edited
Loading

I know this is a a very old thread, but I face this issue also. I've changed cables, tried different ports, etc. I cannot cause this to happen on demand - it's very random.

When this happens, I've tried to unplug/replug the board but to no avail. I installed an USB-Resetter tool and tried all of it's options (reset just the device, reset the entire hub, etc.), but it does not come back (show back up as a device) until a full reboot.

I'm 100% certain this is not an issue with this software, but also trying to find out from anyone if there are any other thoughts on how to reset the USB hub.

Thanks in advance.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
None yet
Projects
None yet
Milestone
No milestone
Development

No branches or pull requests
4 participants
@durian @cm0n @darrylb123 @liebowa