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"failed to set up" error when using login credentials. #110

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opwierde opened this issue May 2, 2024 · 7 comments
Open

"failed to set up" error when using login credentials. #110

opwierde opened this issue May 2, 2024 · 7 comments

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@opwierde
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opwierde commented May 2, 2024

Recently installed and I can get the generic entities but when I login successfully I get the error "failed to set up"

HA log:
File "/usr/local/lib/python3.12/site-packages/python_frank_energie/models.py", line 36, in from_dict
raise AuthException(errors[0]["message"])
python_frank_energie.exceptions.AuthException: user-error:user-not-found

In the Frank Energy iPhone app I can log in with the same credentials (tested)

@ljsquare
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ljsquare commented May 5, 2024

Same here,
In my log this appears:
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/config_entries.py", line 575, in async_setup
result = await component.async_setup_entry(hass, self)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/frank_energie/init.py", line 36, in async_setup_entry
raise Exception("No suitable sites found for this account")
Exception: No suitable sites found for this account

@Jeronimo1971
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Same here

@macdivernl
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Here too at initial config. Haven’t tried putting credentials in later, as all values appear correctly as mentioned in the (iOS) app.

= CONFIG =
Core v2024.6.4
Supervisor v2024.06.2
Operating System v12.4
Frontend v20240610.1
Frank Energie v3.0.0

@HMvdZijden
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No personal data possible.

Logger: homeassistant.config_entries
Source: config_entries.py:604
First occurred: 11:24:50 (3 occurrences)
Last logged: 11:25:16

Error setting up entry [email protected] for frank_energie
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/config_entries.py", line 604, in async_setup
result = await component.async_setup_entry(hass, self)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/frank_energie/init.py", line 36, in async_setup_entry
raise Exception("No suitable sites found for this account")
Exception: No suitable sites found for this account

@HA-Peet
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HA-Peet commented Sep 19, 2024

Same here....

Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/config_entries.py", line 604, in async_setup
result = await component.async_setup_entry(hass, self)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/frank_energie/init.py", line 36, in async_setup_entry
raise Exception("No suitable sites found for this account")
Exception: No suitable sites found for this account

@daantimmer
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Same issue

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/config_entries.py", line 604, in async_setup
    result = await component.async_setup_entry(hass, self)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/config/custom_components/frank_energie/__init__.py", line 36, in async_setup_entry
    raise Exception("No suitable sites found for this account")
Exception: No suitable sites found for this account

@eddysteurs
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me too

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8 participants