double email on some site

[Raxiel1987]

Due diligence

• I have searched all open and closed issues for this problem.
• I have searched all open and closed discussions for this problem.
• I have looked at the CHANGELOG to make sure this problem has not already been addressed.
• I agree to the Code of Conduct of this repository

Describe the issue

something strange happens everytime a joomla update is applied on website,
on some websites i receive double email , and i can't find where to turn off double email notification

Screenshots

No response

Panopticon version

1.3.0

PHP version

8.2

Database type

MySQL

Database version

8.0

Browser

None

Browser version

No response

Additional information

No response

[nikosdion]

What does the email say?

What is its sender?

Do you see Panopticon sending more than one email in its log files?

[Raxiel1987]

the emails are the same:
"joomla is updated on websites .. "
i can't see where to see logs, can you guide me?

[nikosdion]

Are the recipients EXACTLY the same?

Remember, this email is sent to all Panopticon user accounts which can manage the site.

[Raxiel1987]

yes there's only 1 account and only 1 email, they arrives to me but two times

[nikosdion]

Do you have more than one CRON jobs?

Is the email address you have on your user account a regular mailbox, or a mail forwarder?

[Raxiel1987]

cron job you mean on server configuration? then only 1 yes
the email address is a alias of my "real" email and i'ts forwarded to that
should i create a real email and forward the emails to my real account?

[Raxiel1987]

this is the cron

[nikosdion]

Can you try using a real email address? I have seen some cases where email forwarders end up doubling emails sent to them for reasons unrelated to the sender.

[Raxiel1987]

ok i will try: i will create a real email and then in the options i send the all the received email to my real email :D
i will inform you on the next updates :D