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cant play video #117

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BlazeVertex opened this issue Feb 14, 2023 · 19 comments
Open

cant play video #117

BlazeVertex opened this issue Feb 14, 2023 · 19 comments

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@BlazeVertex
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Describe the bug
Video unable to play chek log error

To Reproduce
Steps to reproduce the behavior:

  1. choose a video to play it
  2. then error comes up even though it worked this week

Expected behavior
A clear and concise description of what you expected to happen. : to play the video as usaul

Screenshots
If applicable, add screenshots to help explain your problem. Schermafbeelding 2023-02-14 184846

Logs
kodibug.txt

Add debug logs to help troubleshoot the issue. See https://kodi.wiki/view/Log_file/Easy for more info.

System

  • Addon version: 0.4.10
  • Kodi version: 20.0 nexus
  • Inputstream adaptive version: geen idee wat dit of waar ik dit kan vinden
  • Operating System (Windows / Mac OS / Android / LibreElec / OSMC / ...): windows 11
  • Special Hardware (RPI / Vero4K+ / ...): ryzen 7 5800 rtx3070

Additional context
Add any other context about the problem here.

@michaelarnauts
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Looking at the log, it seems that it is trying to play a file that is on an server that is blocked, maybe due to a pihole or a firewall on your network. Is that possible?

@BlazeVertex
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Looking at the log, it seems that it is trying to play a file that is on an server that is blocked, maybe due to a pihole or a firewall on your network. Is that possible?

but i can play the things i already watched back months agoo and plays without issue?

@mediaminister
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mediaminister commented Feb 14, 2023

Goplay uses a new streaming format for new episodes, the MPEG-DASH manifest is loaded from pubads.g.doubleclick.net.
Make sure your adblocker isn't blocking this domain.

@wardwygaerts
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Thanks, this solved it for me too!

@DriesBru
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Same problem here, even without adblocker it does not play this streams.

@wardwygaerts
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Did you complete turned off the adblocker for the Kodi device?
I use AdGuard and added this rule @@||pubads.g.doubleclick.net^$client='192.168.0.133' in Custom filtering rules.

@DriesBru
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DriesBru commented Feb 14, 2023

Did you complete turned off the adblocker for the Kodi device? I use AdGuard and added this rule @@||pubads.g.doubleclick.net^$client='192.168.0.133' in Custom filtering rules.

Did so indeed and also changed possible blocking dns services in adguard home (running on raspberry). Even turned adguard off. But still does not play the streams.

Only seems to solve playing streams in firefox/chrome.

@mediaminister
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You can't play the stream because InputStream Adaptive add-on is not installed on your system.

I made a fix for the Goplay add-on to automatically install this add-on for all MPEG-DASH streams:
Kodi 19/20: plugin.video.viervijfzes-0.4.10+matrix.1.zip
Kodi 18: plugin.video.viervijfzes-0.4.10.zip

@BlazeVertex
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You can't play the stream because InputStream Adaptive add-on is not installed on your system.

I made a fix for the Goplay add-on to automatically install this add-on for all MPEG-DASH streams: Kodi 19/20: plugin.video.viervijfzes-0.4.10+matrix.1.zip Kodi 18: plugin.video.viervijfzes-0.4.10.zip

Isnt correct cuz i already have it

@mediaminister
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mediaminister commented Feb 15, 2023

Looking at the log you provided, InputStream Adaptive add-on was not installed at that time.
It should definitely work when this is installed. Maybe a reboot is needed.

Otherwise I need a new log with InputStream Adaptive add-on installed to investigate any other bugs.

@BlazeVertex
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Looking at the log you provided, InputStream Adaptive add-on was not installed at that time. It should definitely work when this is installed. Maybe a reboot is needed.

Otherwise I need a new log with InputStream Adaptive add-on installed to investigate any other bugs.

and yes i did what you said

kodiproblem.txt

@lebeno
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lebeno commented Feb 15, 2023

kodiproblem.txt

HTTPSConnectionPool fails for host pubads.g.doubleclick.net because getaddrinfo failed. So nslookup for pubads.g.doubleclick.net still fails.

Can you test it by doing a manual DNS lookup on your system? Try nslookup pubads.g.doubleclick.net in a command window on your Windows system.

As an example, this is what I get on my Raspberry Pi running LibreELEC:

odi:~ # nslookup pubads.g.doubleclick.net
Server:    1.1.1.1
Address 1: 1.1.1.1 one.one.one.one

Name:      pubads.g.doubleclick.net
Address 1: 74.125.133.156 wo-in-f156.1e100.net
Address 2: 74.125.133.157 wo-in-f157.1e100.net
Address 3: 74.125.133.155 wo-in-f155.1e100.net
Address 4: 74.125.133.154 wo-in-f154.1e100.net

@DriesBru
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DriesBru commented Feb 15, 2023

Answer here is (dns running on raspberry pi within Adguard)
Server: UnKnown
Address: 192.168.0.xx

Non-authoritative answer:
Name: pubads46.g.doubleclick.net
Addresses: 2a00:1450:400e:80f::2002
142.251.36.2
Aliases: pubads.g.doubleclick.net

UPDATE - tested stream in chrome: Stream runs in chrome but stops when I want to cast it and I also get an 'pubads.g.doubleclick.net' error.

@BlazeVertex
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kodiproblem.txt

HTTPSConnectionPool fails for host pubads.g.doubleclick.net because getaddrinfo failed. So nslookup for pubads.g.doubleclick.net still fails.

Can you test it by doing a manual DNS lookup on your system? Try nslookup pubads.g.doubleclick.net in a command window on your Windows system.

As an example, this is what I get on my Raspberry Pi running LibreELEC:

odi:~ # nslookup pubads.g.doubleclick.net
Server:    1.1.1.1
Address 1: 1.1.1.1 one.one.one.one

Name:      pubads.g.doubleclick.net
Address 1: 74.125.133.156 wo-in-f156.1e100.net
Address 2: 74.125.133.157 wo-in-f157.1e100.net
Address 3: 74.125.133.155 wo-in-f155.1e100.net
Address 4: 74.125.133.154 wo-in-f154.1e100.net

The person who is looking into the firewall said they dint change anything only 2 weeks ago and monday it worked i think its on the back end off goplay it self

Non-authoritative answer:
Name: pubads46.g.doubleclick.net
Addresses: 2a00:1450:400e:810::2002
142.251.36.34
Aliases: pubads.g.doubleclick.net

@DriesBru
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Did not change anything anymore myself but the stream did work again yesterday.

@michaelarnauts
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Did not change anything anymore myself but the stream did work again yesterday.

I tried on my mobile phone yesterday with the GoPlay app, and I also got issues there.

They probably had some issues :)

@michaelarnauts
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kodiproblem.txt

HTTPSConnectionPool fails for host pubads.g.doubleclick.net because getaddrinfo failed. So nslookup for pubads.g.doubleclick.net still fails.
Can you test it by doing a manual DNS lookup on your system? Try nslookup pubads.g.doubleclick.net in a command window on your Windows system.
As an example, this is what I get on my Raspberry Pi running LibreELEC:

odi:~ # nslookup pubads.g.doubleclick.net
Server:    1.1.1.1
Address 1: 1.1.1.1 one.one.one.one

Name:      pubads.g.doubleclick.net
Address 1: 74.125.133.156 wo-in-f156.1e100.net
Address 2: 74.125.133.157 wo-in-f157.1e100.net
Address 3: 74.125.133.155 wo-in-f155.1e100.net
Address 4: 74.125.133.154 wo-in-f154.1e100.net

The person who is looking into the firewall said they dint change anything only 2 weeks ago and monday it worked i think its on the back end off goplay it self

Non-authoritative answer: Name: pubads46.g.doubleclick.net Addresses: 2a00:1450:400e:810::2002 142.251.36.34 Aliases: pubads.g.doubleclick.net

As long as your Kodi log contains "getaddrinfo failed", it's highly likely to be something on your end (your firewall/router or the system where Kodi is running on).

Other errors might be due to issues at the GoPlay (or the double-click servers) end.

@DriesBru
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DriesBru commented Mar 9, 2023

Trying to watch 'over de oceaan' and others but problem seems to be back :(.

@mediaminister
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Please check #120 (comment)

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