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If a user marks an AI answer as unhelpful, it gets grayed out and removed from public view.
However, if the answer is actually correct and marked as the solution by a moderator (like in this case), it gets marked as the solution and becomes visible to the public, but is still left with the "only visible to you" message and retains the reduced opacity.
So if an answer gets marked as a solution, we should make sure to clear any "marked as unhelpful" functionality.
The text was updated successfully, but these errors were encountered:
If a user marks an AI answer as unhelpful, it gets grayed out and removed from public view.
However, if the answer is actually correct and marked as the solution by a moderator (like in this case), it gets marked as the solution and becomes visible to the public, but is still left with the "only visible to you" message and retains the reduced opacity.
So if an answer gets marked as a solution, we should make sure to clear any "marked as unhelpful" functionality.
The text was updated successfully, but these errors were encountered: