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OpenShot will not run #5641

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prebengh opened this issue Oct 16, 2024 · 9 comments
Open

OpenShot will not run #5641

prebengh opened this issue Oct 16, 2024 · 9 comments

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@prebengh
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Describe the bug
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I have run the latest daily version in debug mode and copied the result into the attached txt file.
I have tried the released version 3.2.1 as well as 2.6.1 but the result is the same, the program will not run and the log file is empty.
My computer is the Lenovo Yoga Slim 7i Aura with the new Intel Core 7 258V with 32 GB RAM.

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@prebengh
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prebengh commented Oct 16, 2024

I will add that the program will run in debug mode, not in normal mode.

@Colorjet3
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Hello @prebengh See if you can attach the log file from the debug in this thread.

@prebengh
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prebengh commented Oct 16, 2024 via email

@Colorjet3
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Hello @prebengh I am not seeing the attached log file?

@prebengh
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prebengh commented Oct 18, 2024 via email

@prebengh
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openshot-qt.log

@prebengh
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Sorry, I attached the log file in Outlook, but apparently it did not ship.
I have uploaded it here on Github.

@prebengh
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prebengh commented Oct 18, 2024 via email

@Colorjet3
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Thank you for the log file. I can not find anything that is helping to figure out why OpenShot does not start.

Please give this a try:

  1. Delete c:\users\username.openshot_qt folder.
  2. Make sure that on your c: drive you have plenty of Free disk space. If not, free up as much as possible.
  3. Start OpenShot via the shortcut.

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