diff --git a/docs/trainee-process.md b/docs/trainee-process.md index 4a14f62..34514e7 100644 --- a/docs/trainee-process.md +++ b/docs/trainee-process.md @@ -44,10 +44,10 @@ The final review will consider both their interview and application form. This i Acceptance is the moment a Trainee has been waiting for. The applicant will receive an email with further steps before being assigned their fancy new Trainee tag in-game and Discord role. One of the most important steps during this process is to read and review the NetherGames Non-Disclosure-Agreement. This agreement is to be signed by all NetherGames staff to ensure that everyone is willing to respect the Staff Team privacy and keep all information and resources distributed confidential. Every applicant will also be required to provided an identification document to prove their identity. We care about your privacy just like we care about ours. You will be allowed to censor information like addresses or photos, but you will be required to provide a full picture of the document to prove its validity, and your full name and date of birth must be fully visible. Once signed, the applicant will need to send an email with the agreement and the picture of the identification document as an attachment to the NetherGames People & Culture Department. When the documents have been received, an Admin will assign the Trainee's roles across the network. Finally, the Admin will create an announcement within the Staff Announcements channel on Discord informing all staff about the new Trainee, allowing everyone to introduce themselves. -# What will I do during the Trainee Program? +## What will I do during the Trainee Program? As a Trainee, you will be trained by our mentor team, teaching you new skills and further information about how NetherGames moderation works. **You will learn about different types of punishments**, both in-game and on our Discord server. You will also notice access to **additional commands in-game**, however, we ask you to refer to the staff handbook and anything your mentor might say before using additional moderation commands. We cannot go too into detail about the trainee process, but we can provide you with some useful/handy information to know to prepare you for your NetherGames trainee journey. All staff have access to a Staff Handbook, which provides all the information you need when it comes to **learning about punishments**, **commands**, and **what to do in special situations**. During training, Trainees do not handle punishments directly in-game, however, they report players via an internal system we use to keep track of each Trainee, and their progress on the way to becoming Crew. This is similar to how you can report players via our NetherGames Portal or in-game, but on a more internal level that only Trainees can access. You are expected to follow all NetherGames guidelines, and we make sure to closely monitor your behaviour across the network. After a few weeks of training, the Supervisor and Admin team will review your progress and conclude whether or not they think you are ready to be promoted to Crew. If you surpass all their expectations, then your rank will be upgraded to Crew, and you will also receive the Crew Discord role. Crew members also no longer have to follow the strict Trainee punishment guideline, and will now have access to ban/mute players across the network with this promotion. All staff are required to provide evidence regardless of their role, even admins, as we always make sure to remind new Crew members this, as well as Trainees. -# Any Final Thoughts? +## Any Final Thoughts? If you have any further questions, or your question was not listed through this quick guide, please send us a DM via our ModMail bot on [Discord](https://ngmc.co/d) and let us know how we can improve this article.