diff --git a/content/payment-methods/manual-capture.md b/content/payment-methods/manual-capture.md index 10555bec1..4e3ab2f2e 100644 --- a/content/payment-methods/manual-capture.md +++ b/content/payment-methods/manual-capture.md @@ -27,10 +27,12 @@ To activate it in other [ready-made integrations](/docs/our-integrations/), you See Recipes: - Manual capture: Initial payment - Manual capture: Capture payment +- Manual capture: Cancel reservation See API reference: - [Create order](/reference/createorder/) > Set `manual` to `capture`. - [Capture payment](/reference/capturepayment/) +- [Cancel authorized payment](/reference/cancelauthorizedorder)
@@ -51,6 +53,27 @@ After expiration, the <> can cancel the authorization. - Mastercard - Visa +## Cancellation + +You can cancel a reservation created via manual capture. For partial captures, the cancellation will apply to the remaining amount. + +
+How to cancel an authorized transaction
+ +**Via API**: + +- See API reference - Cancel authorized payment + +**Via dashboard**: + +- Sign in to your MultiSafepay dashboard . +- Go to **Transactions** > **Transaction overview**, and then select the relevant transaction. +- On the **Transaction summary** page, in **Order Summary**, click **Cancel Reservation**. +- Add a description of what happened with the order, and then click **Complete**. + The <> changes to **Void** and the <> to **Void**. + +
+ ## Statuses | Action | Description | Order status | Transaction status |