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Cannot refuse chat from mobile Android app #1645

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PeopleInside opened this issue Mar 31, 2021 · 0 comments
Open

Cannot refuse chat from mobile Android app #1645

PeopleInside opened this issue Mar 31, 2021 · 0 comments
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@remdex
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enhancement mobile

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@PeopleInside
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PeopleInside commented Mar 31, 2021 •
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If a chat is refused by the android mobile app widget is hidden to visitor when reject chat should redirect user to the contact form if chat is rejected and not deleted.

How to reproduce:
LHC Android version: 1.5
Android 10

  • Visitor start the chat
  • Operator refuse the chat from pending chat list

Wrong Result: Visitor will see the widget chat closed.
Correct result that should have: user is redirected to the contact form
@PeopleInside PeopleInside changed the title If chat is rejected from mobile app the widg If chat is rejected from mobile app the widget never ... Mar 31, 2021
@PeopleInside PeopleInside changed the title If chat is rejected from mobile app the widget never ... Cannot refuse chat from mobile Android app Mar 31, 2021
@PeopleInside PeopleInside added mobile potential-issue Something suspect that can be the cause of one or more issues. labels Mar 31, 2021
@remdex remdex added enhancement and removed potential-issue Something suspect that can be the cause of one or more issues. labels Apr 5, 2021
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@remdex remdex

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enhancement mobile
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@remdex @PeopleInside