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When there is higher number of canned messages, organisations by tags is necessary.
It would help if the tags are visible in the list of messages in admin interface, eventually there is a tag filtering option.
I see your point. At the moment once you enter tag it can be used in the chat directly. with # in front of it :) so in chat canned messages can be grouped by tag :) as for this list. Perhaps one day will extend :D
Enhancement suggestion.
When there is higher number of canned messages, organisations by tags is necessary.
It would help if the tags are visible in the list of messages in admin interface, eventually there is a tag filtering option.
https://bit.ly/2C7UN6u
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