no active instances or receiving awards

[amchosts]

Not getting any active instances or getting rewards
ran 2 commands
sudo -u sashireputationd bash -c 'journalctl --user -u sashimono-reputationd | tail -n 250'

sudo -u sashimbxrpl bash -c journalctl --user -u sashimono-mb-xrpl | tail -n 250

got the same message for both........"No journal files were opened due to insufficient permissions."

please advise

[du1ana]

Hi, please run the following commands and share the output you get:
evernode status
evernode reputationd status

[amchosts]

evernode status Host account address: rwf4Uv3TGkhpUzDrP819eWeeCzaPwHoB6V █████████████████████████████████████ █████████████████████████████████████ ████ ▄▄▄▄▄ █ ██▀▀ ▀▄▀█ ██ ▄▄▄▄▄ ████ ████ █ █ █ ▀█ █▄█▀▄ █▄█ █ █ ████ ████ █▄▄▄█ █▀ █▄█████▄▀██ █▄▄▄█ ████ ████▄▄▄▄▄▄▄█▄█ ▀▄▀▄█▄▀ █▄█▄▄▄▄▄▄▄████ ████▄▄██ ▄▀▀█▄█▄ ▀█ ▄▀█▀▀▀ ▀▄ ▄ ████ █████▀▄█▄▀▄▀▀ ▄█▀█▀▄▄ █▄ ▀█▄█▄████ ████ █▄▄█▄▄▀█▀▄▀▄▄▀▄█▀▄▀ █▀▀█▀ ▀████ █████▀ ▄██▄▄▀ █ ▄ ▄▄ ▀▀███ ▀ ▀█▀▄████ ████▀▀▀▄██▄▄▄▀ █▄ ▀█▀ ██▀ ▀▀▀█ ▀▀████ ██████ ███▄ ▄███▀█▀▄█▀███ ██▄ █▀ ████ ████▄▄▄▄██▄▄▀▀▄▄▀▄▄ ▀▄▀▄ ▄▄▄ █▀█▀████ ████ ▄▄▄▄▄ █▀▀▀ ▄ ▄ ▀▀ █▄█ █▄▄▄████ ████ █ █ █▄ ██▄ ▀▄▀██ ▄ ▄▄ ▀▀█▀████ ████ █▄▄▄█ █▀▀▄█▀█▀▄█ █▀▀▄ ▀█ ▄ ████ ████▄▄▄▄▄▄▄█▄▄▄▄█▄▄█▄▄██▄██▄▄█▄▄█████ █████████████████████████████████████ █████████████████████████████████████ Version: 0.12.0 Governor address: rBvKgF3jSZWdJcwSsmoJspoXLLDVLDp6jg Registry address: rmv53yu8Wid6kj6AC6NvmiwSXNxRa8vTH Heartbeat address: rHktfGUbjqzU4GsYCMc1pDjdHXb5CJamto Registration URIToken: F2F742D511CCD222673FDCA4A04E292CD87999BC405E08C2D8FD85B174EFB1D9 EVR balance: 21.07602407225668 Available Lease offers: 9 out of 9 Reputation: 0 Accumulated rewards: 0 Host status: active Country code: US NOTE: If the Host status is shown as inactive it will be marked as active after sending the next heartbeat. Sashimono agent status: active Sashimono message board status: active Your registration account details are stored in /etc/sashimono/mb-xrpl/mb-xrpl.cfg Evernode reputationd status: active Your reputationd account details are stored in /etc/sashimono/reputationd/reputationd.cfg ***@***.***:~# Evernode reputationd status Version: 0.12.0 Evernode Reputation Hook address: rsfTBRAbD2bYjVuXhJ2RReQXxR4K5birVW Host reputation-delegate account address: rhma6f7Xb8M8QUGhesJDYMYtKdirF1yFEp { "hostAddress": "rwf4Uv3TGkhpUzDrP819eWeeCzaPwHoB6V", "lastRegisteredMoment": 6561, "scoreNumerator": 843, "scoreDenominator": 33, "score": 39, "lastResetMoment": 6561, "lastScoredMoment": 6561, "lastUniverseSize": 53, "valid": false, "moment": 6859, "reportedHostCount": 5684 } REPUTATIOND_SUCCESS Evernode reputationd status: active Your reputationd account details are stored in /etc/sashimono/reputationd/reputationd.cfg NOTE: To participate in this reputation assessment process continuously, you need to ensure that your reputation account has a sufficient EVR balance to perform the instance acquisitions. ***@***.***:~#

…

On Mon, Sep 23, 2024 at 5:18 AM Dulana ***@***.***> wrote: Hi, please run the following commands and share the output you get: evernode status evernode reputationd status — Reply to this email directly, view it on GitHub <#435 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BKJAOTHLQM4YSPHKOUTPZPTZX7MF5AVCNFSM6AAAAABOT77EQOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNRXGY2TCNZYHE> . You are receiving this because you authored the thread.Message ID: ***@***.***>

[du1ana]

Please refer to this documentation and check if your host has any issues related to prerequisite checks. Instance creation might be skipped because of this.

[amchosts]

how can i withdraw the ever/xah out of the reputation address ?

…

On Wed, Sep 25, 2024 at 12:08 AM Dulana ***@***.***> wrote: Please refer to this documentation <https://docs.evernode.org/en/latest/hosts/evernode-diagnostics.html#f-no-relevant-reputation-instance> and check if your host has any issues related to prerequisite checks. Instance creation might be skipped because of this. — Reply to this email directly, view it on GitHub <#435 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BKJAOTD4D3USMMFCVJSG2VDZYIZKTAVCNFSM6AAAAABOT77EQOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNZSHA3TGMBSGU> . You are receiving this because you authored the thread.Message ID: ***@***.***>

[du1ana]

To get your account secret, run cat /etc/sashimono/reputationd/reputationd.cfg and then cat the file specified in secretPath field. With the account address and secret, you can withdraw assets using a wallet.