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I'm opening a bug report rather than a discussion as I believe the behavior is not as intended. If it turns out to be an error on my part, please accept my apologies.
Describe the Bug
I have a Collabora Online environment associated with Nextcloud via two containers. Everything works very well.
However, there's a blocking issue for my users related to the "teardrop" cursor when Collabora detects a touchscreen in the system.
All my users have laptops with touchscreens, and regardless of how the laptop is used (in standalone mode or on a docking station with screen/keyboard/mouse), the cursor displays a teardrop as if in tablet mode. From what I understand, it shouldn't display in this case.
Steps to Reproduce
Environment: laptop with touchscreen connected to a keyboard / mouse / screen. Nextcloud 30.0.1 and Collabora Online (coolwsd) 24.04.8.2
Create a new document
Observe the teardrop below the cursor
Expected Behavior
No teardrop when connected to a docking station.
Have an option in the interface to hide it for users who are in laptop touchscreen mode (but with laptop keyboard/mouse) and who don't want this "pustule".
Actual Behavior
Teardrop in all scenarios on this type of device.
Screenshots
If necessary for understanding the problem, I can add screenshots
Desktop
Collabora version: 24.04.8.2
OS and version: Windows 11
Browser and version: Chrome, Firefox, Edge, regardless of version.
Additional Context
This is a blocking element for the POC I'm currently setting up, and I'm looking for a way to disable it.
As there doesn't seem to be an option to manually display or hide it in the settings or via a keyboard shortcut, I searched the code and found two occurrences:
I know this may seem minor to block a POC, but unfortunately, the display of this teardrop on a standard desktop screen puts off those evaluating the solution.
Do you have any suggestions, or has anyone encountered this scenario before?
Thank you.
The text was updated successfully, but these errors were encountered:
Hello,
I'm opening a bug report rather than a discussion as I believe the behavior is not as intended. If it turns out to be an error on my part, please accept my apologies.
Describe the Bug
I have a Collabora Online environment associated with Nextcloud via two containers. Everything works very well.
However, there's a blocking issue for my users related to the "teardrop" cursor when Collabora detects a touchscreen in the system.
All my users have laptops with touchscreens, and regardless of how the laptop is used (in standalone mode or on a docking station with screen/keyboard/mouse), the cursor displays a teardrop as if in tablet mode. From what I understand, it shouldn't display in this case.
Steps to Reproduce
Environment: laptop with touchscreen connected to a keyboard / mouse / screen. Nextcloud 30.0.1 and Collabora Online (coolwsd) 24.04.8.2
Expected Behavior
Actual Behavior
Screenshots
If necessary for understanding the problem, I can add screenshots
Desktop
Additional Context
This is a blocking element for the POC I'm currently setting up, and I'm looking for a way to disable it.
As there doesn't seem to be an option to manually display or hide it in the settings or via a keyboard shortcut, I searched the code and found two occurrences:
I wanted to confirm with you that there is any workaround to disable this "teardrop".
On my side, I tried modifying the following files in the container:
as well as
by forcing display: none via:
This has been unsuccessful so far.
I know this may seem minor to block a POC, but unfortunately, the display of this teardrop on a standard desktop screen puts off those evaluating the solution.
Do you have any suggestions, or has anyone encountered this scenario before?
Thank you.
The text was updated successfully, but these errors were encountered: