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The method that handles the payment_intent.payment_failed webhook takes not action when the payment method is specified as 'card_present'.
payment_intent.payment_failed
As a consequence, there is no note added to the order informing the merchant of the failure and the order status does not change to Failed
payment_failed
The order does not transition to failed status. There is no note added to the details of the order informing the merchant of the error.
The order transitions to failed status. A note is added to the order informing the merchant of the error.
We need to add the card_present payment method to the array of actionable payment methods in process_webhook_payment_intent_failed method.
card_present
process_webhook_payment_intent_failed
The text was updated successfully, but these errors were encountered:
Reopening as per this conversation https://woomobilep2.wordpress.com/2024/08/13/addressing-inconsistencies-in-ipp-payment-failure-handling/#comment-13524
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mgascam
zmaglica
Successfully merging a pull request may close this issue.
Describe the bug
The method that handles the
payment_intent.payment_failed
webhook takes not action when the payment method is specified as 'card_present'.As a consequence, there is no note added to the order informing the merchant of the failure and the order status does not change to Failed
To Reproduce
payment_failed
error.Actual behavior
The order does not transition to failed status. There is no note added to the details of the order informing the merchant of the error.
Expected behavior
The order transitions to failed status. A note is added to the order informing the merchant of the error.
Additional context
We need to add the
card_present
payment method to the array of actionable payment methods inprocess_webhook_payment_intent_failed
method.The text was updated successfully, but these errors were encountered: